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Wells Fargo Customer Review

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petaluma_realestate's Profile Image

1 out of 5 marks

Reviewed by petaluma_realestate

Jun 27th 2012

I AM LEAVING WELLS FARGO AFTER 28 YEARS, the lousy idiots!

I started at Wells Fargo Bank when they were called First Interstate 28 years ago. I have excellent credit and have never been late on a credit card payment in 32 years with well over $150,000.00 in lines of credit. I have a checking account, a savings account, and three Wells Fargo Credit cards, that, up until yesterday had $13,000.00 credit between them.

Three years ago, in January of 2009, I had a $20,000.00 credit line at Wells Fargo. I borrowed a cash advance of $14,000.00 for a business plan. I PAID THE FULL AMOUNT OFF IN SIX WEEKS TIME ! And, that is during a recession!

Their thank you was to send me a letter a month later and cut my credit line down to $7,500.00. Why? There was no reason given and when I called them, it got nowhere.

I, as a taxpayer, helped Wells Fargo get their $25 billion bailout in 2009, so how do they treat me when I am never late on a payment in 28 years? They chop my credit in half, the bunch of double-crossing idiotic jerks.

In 2010, I borrowed $4,000.00 once again against my Wells Fargo MarsterCard. Once again, in a recession, I paid the lump sum off a few weeks later. How did Wells Fargo thank me? A month later, they cut my credit in half again and made it $3,000.00.

This is the last straw. I borrowed a cash advance this year, in 2012, and paid it off in full, for $2,200.00, on Friday, June 22, 2012. I went online four days later to check my account, and, BAM!, I found that Wells Fargo chopped my credit card down to $1,000. This was so insulting that it is stupid. I am not staying with a bank where I borrow a total of $22,000.00 during a recession and pay it off each time within weeks of borrowing, just to watch them disrespect me. It is time to pull my money out and go elsewhere.

If they ever ask for another bailout from taxpayers again during my lifetime, then I will protest it at every turn. They are jerks and they do not deserve favors from American taxpayers and they don't deserve our business.

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Other Wells Fargo Reviews

RalphTowers's Profile Image

Reviewed by RalphTowers

Jul 18th 2014

1 out of 5 marks

Poor Service and a shameful way to deal with new customers.

We were trying to consolidate our debts in one loan so we could managed better our finances.

My wife and my daughter had both of them major "Brain" surgeries in a time frame of less than one year.

This type of medical procedures requires a lot of money. One of the most expensive in the health industry.

For my daughter we were charge $160,000 and for my wife $ 65,000. My health plan payed 90% of this charges leaving us with a balance of thousands of dollars to pay to the hospital and of course every time they did an MRI to both of them the charge was $350.00 for each and an MRI was done every 2 weeks to monitor the recovery from the brain surgery.

All of this added a balance to my credit cards of thousand of dollars, $ 45,000.00 to be more exact and this is why we try to use the services of Wells Fargo Bank applying for a debt consolidation loan.

We will never again go to Wells Fargo bank.

First they did not wanted to give us a loan for this amount because we were new customers and they did not know us, even with excelent credit score like the one I have.

Second the loan amount offered to us was with an interest rate of 15% when my credit cards the highest interest rate is 11%, I had to turn down the offer of lousy low loan with a very high interest rate, leaving us with 2 credit cards to pay plus the Wells Fargo loan, they are crazy or the people in charge of analyzing the loan applications don't know what they are doing, fire alll of them, you will be doing better Wells Fargo..

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gumbogaga's Profile Image

Reviewed by gumbogaga

Jul 25th 2014

1 out of 5 marks

CAREFUL - DO NOT TRUST THIS BRANCH

Twice I have given cash to tellers, they take the money to the back and return to tell me my cash balance was less than what I had given them. First time $100 (about 5 months ago). Second time, $50.

I count my cash three times before I makes drops for my business or change from smaller to larger bills. I've used several Wells Fargo branches in the area and have never had an issue except for this particular one and it's happened twice ... Something is not right.

I voiced my concern with the manager and the tellers drawer was counted but she did not use her drawer. She went to the back to count the cash. The manager said that the teller could not have taken it because there are cameras. OK??? Let me see the video! They did not let me see video.

DO NOT USE THIS BRANCH! Something is not right. DO NOT ALLOW A TELLER TO COUNT YOUR MONEY UNLESS THEY ARE IN FRONT OF YOU!!

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