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Wells Fargo Customer Review

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Sue2012's Profile Image

1 out of 5 marks

Reviewed by Sue2012

Dec 26th 2012

Need A Class Action Against This Evil Bank!

I was a customer of Wells Fargo Bank for about one decade. After I moved, I became Wachovia's customer for a few years until Wells Fargo Bank swallowed the smaller bank and took over 5 of my accounts without my consent.

I tried to open a safety deposit box at Rancho Cucamonga branch; its manager named Baldemar of his Cambodia descent barked at me like a mad dog in broken English, "In my country, females obey my male orders. If not, get out of my bank." He is a troublemaker coercing with a bully named Eugenia of Wells Fargo Bank (Prevention Center), who called me, did not let me speak, bullied me, and then he slammed his phone to disconnect the call. Without giving me a chance to find another bank, he abruptly closed all of my 5 accounts to demonstrate his bigotry shouting, "The bank may close your Accounts at any time WITHOUT a reason." He then stole all of my balances and refused to produce evidence that he ever returned my balances. That is communist, evil, and illegal seizure of my money.

Eugenia dared to tell BBB, "We do not condone discourteous behavior from our employees, as this is not how we conduct business." We all knew his statement is a lie. He may fool BBB, but NOT to Wells Fargo customers!

We need to collectively file a class action against Wells Fargo Bank and hold it accountable for its fraudulent, bad faith, and unethical banking operations. I am seeking a recourse to recover my damages and agreed with a lot of the previous reviews strongly NOT recommend this bank to anyone. It has been a nightmare!

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Andrew L's Profile Image

Reviewed by Andrew L

Aug 22nd 2008

4 out of 5 marks

Wachovia

Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.

There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.

Is this review helpful? ▲ Yes 5 ▼ No 3

chrisdsl's Profile Image

Reviewed by chrisdsl

Apr 1st 2014

1 out of 5 marks

So bad I would have laughed but I was too pissed off!

My boyfriend and I applied for a mortgage on a $225K townhome in Tucson. My credit score is 798 and his is over 800. We're both in our 60's, retired, never had a bad debt in our lives. I own free and clear approx. $2.5M of real estate and have liquid assets of over $1M. My only debt is $258K on a condo worth $345K that my son lives in - I financed it at 3.45% because I could do better in the stock market. My boyfriend owned a home worth $215K that he had a $30K heloc out on and was planning to take out another $22.5K to pay his half of the down pmt. His house was on the market at the time and he told them the heloc would be paid off when it sold (which it did last month).

Our loan officer said we would have no problem qualifying with a 20% down payment. 5 days before closing, he said that underwriting was "concerned" that our income wouldn't support our debt and that we would have to put 25% down. Other than the condo and the heloc mentioned above, we have no debt. We each have a couple credit cards that we pay off each month. The loan officer said monthly bills count and I pointed out that my approx. $10K of monthly bills are paid on time every month. We delayed the closing a week.

A few days before the 2nd scheduled closing, he called and explained that underwriting wasn't "happy" with my boyfriend's share of the down pmt coming from his heloc and that we would have to put 35% down, submit copies of all of our credit card statements for the past 6 months (because I disputed that we were ever late paying them off) and that we would have to delay closing for about 10 more days. I told him to stick it. We paid cash.

I work for a realtor who had WF as their in-house lender until last year when they switched to a broker because WF couldn't close consistently on time.

Why anyone would work with Wells Fargo is a mystery to me. A good rate and reasonable loan costs aren't good for anything if you don't get the loan. Ridiculous.

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