Overall Rating

MyBankTracker Grade

B+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

6,236
Branch Locations

Wells Fargo Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank News
Citibank
Add
Bank News
Chase
Add
Compare Banks

Wells Fargo Customer Review

Post a review
Sue2012's Profile Image

1 out of 5 marks

Reviewed by Sue2012

Dec 26th 2012

Need A Class Action Against This Evil Bank!

I was a customer of Wells Fargo Bank for about one decade. After I moved, I became Wachovia's customer for a few years until Wells Fargo Bank swallowed the smaller bank and took over 5 of my accounts without my consent.

I tried to open a safety deposit box at Rancho Cucamonga branch; its manager named Baldemar of his Cambodia descent barked at me like a mad dog in broken English, "In my country, females obey my male orders. If not, get out of my bank." He is a troublemaker coercing with a bully named Eugenia of Wells Fargo Bank (Prevention Center), who called me, did not let me speak, bullied me, and then he slammed his phone to disconnect the call. Without giving me a chance to find another bank, he abruptly closed all of my 5 accounts to demonstrate his bigotry shouting, "The bank may close your Accounts at any time WITHOUT a reason." He then stole all of my balances and refused to produce evidence that he ever returned my balances. That is communist, evil, and illegal seizure of my money.

Eugenia dared to tell BBB, "We do not condone discourteous behavior from our employees, as this is not how we conduct business." We all knew his statement is a lie. He may fool BBB, but NOT to Wells Fargo customers!

We need to collectively file a class action against Wells Fargo Bank and hold it accountable for its fraudulent, bad faith, and unethical banking operations. I am seeking a recourse to recover my damages and agreed with a lot of the previous reviews strongly NOT recommend this bank to anyone. It has been a nightmare!

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Wells Fargo Reviews

charliegurak's Profile Image

Reviewed by charliegurak

Jul 30th 2014

1 out of 5 marks

Customer Service is HORRIBLE!

Not only was I charged $80 due to bank errors and communication errors, I was treated extremely disrespectful when I called the customer service line in order to fix these fees. My account was continually in the positive way over any charge that occurred on my account when they stated that I overdrafted. When I called they claimed that all these transactions occurred on the same day when some of them did not post until the next day. Also I have signed a waiver saying that if my account were to be negative at any point my transactions would be declined. This also has never happened. Apparently my account was positive when I used my card, but also negative to where they could charge me a fee. Obviously I closed my account and I will never bank with them again! They charge monthly fees of $10 which should be waived if you use your credit card more than 10 times in a month, but they never actually waive them. Unless you call them and complain. And that's a courtesy not a bank error. For every one out there looking to open a banking account I would stay far away from Wells Fargo!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

bunster's Profile Image

Reviewed by bunster

Jul 28th 2014

1 out of 5 marks

Had money taken from my account by bank stating "Bank Error"

I received a letter from Wells Fargo stating they were removing over $300 from my account stating Bank Error as the reason. I have been calling and asking for explanation for over 3 months with no success. If it is valid, so be it, however I would like proof and an option to understand and if necessary dispute. UNACCEPTABLE. I also asked for information on a home equity line of credit. Before I knew what was happening, they had pulled my and my fiancee's credit report, without permission or even a signature. All I wanted was information on the product to compare to other options. That ,of course, dinged both our credit scores for no reason;as it happens , their rates were much higher than what we already had.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews