I was a customer of Wells Fargo Bank for about one decade. After I moved, I became Wachovia's customer for a few years until Wells Fargo Bank swallowed the smaller bank and took over 5 of my accounts without my consent.
I tried to open a safety deposit box at Rancho Cucamonga branch; its manager named Baldemar of his Cambodia descent barked at me like a mad dog in broken English, "In my country, females obey my male orders. If not, get out of my bank." He is a troublemaker coercing with a bully named Eugenia of Wells Fargo Bank (Prevention Center), who called me, did not let me speak, bullied me, and then he slammed his phone to disconnect the call. Without giving me a chance to find another bank, he abruptly closed all of my 5 accounts to demonstrate his bigotry shouting, "The bank may close your Accounts at any time WITHOUT a reason." He then stole all of my balances and refused to produce evidence that he ever returned my balances. That is communist, evil, and illegal seizure of my money.
Eugenia dared to tell BBB, "We do not condone discourteous behavior from our employees, as this is not how we conduct business." We all knew his statement is a lie. He may fool BBB, but NOT to Wells Fargo customers!
We need to collectively file a class action against Wells Fargo Bank and hold it accountable for its fraudulent, bad faith, and unethical banking operations. I am seeking a recourse to recover my damages and agreed with a lot of the previous reviews strongly NOT recommend this bank to anyone. It has been a nightmare!
So everything was fine. Had an Account for years, rolled over from the old First Union, which then rolled over to Wachovia, which then became the illustrious Wells Fargo. One day, I went into a branch to do my simple banking and I allowed some over pushy sales person to open up a "few" extra accounts for me. "It will save you here, and there and everywhere in between. It will be very good for you, I promise." Never trust a banker. NEVER. So after being gouged with monthly service fees for "not doing this on this date", or "forgetting to transfer this amount on that date", in addition to the fees for each of the 6 additional accounts created, I decided to close everything because of the confusing nature of having to keep track of all of the accounts. Well, closing the accounts has proven to be the most difficult thing in the world and I would NEVER recommend this bank to anyone. Go to PNC. They will treat you MUCH better.
I very much appreciate the customer friendly attitude at my local Wells Fargo branch. The banking staff from management on down communicates a commitment to customer service and to problem solving when questions arise. I also appreciate the commitment to diversity exemplified by the employees who work at this branch. I find it a pleasure to bank there.