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MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Wells Fargo Customer Review

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vickid's Profile Image

2 out of 5 marks

Reviewed by vickid

Feb 23rd 2013

Not Good

I work for a small business and rcently the owner was in this branch. We had been paying our employees via the "send/receive money" on the website which we had no problems until our owner had gone to this branch and changed products (all that was changed was she added a new account- no change to the existing account). Now we have a 'limit' per month for our transfers and this is causing a huge problem with our employees getting paid on a timely basis- many phone calls to this branch were referred to on-line business support with no resolution.

They even told us that it was our employees problem- that they must have a "limit" on what gets transferred into their accounts... Really?? Who would put a limit on what is transferred into your account? Then we were told the account "reset itself" and we would just have to wait until the "limits" were released.. Noone can tell us how many months this will take. Very disappointed and we are thinking of taking our business to bank of america.

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Other Wells Fargo Reviews

JohnK's Profile Image

Reviewed by JohnK

Feb 26th 2015

1 out of 5 marks

Terrible customer serivce and holds

moved to NC from TN. Closed my bank account in TN and obtained a certified check. Opened an account at well fargo and the put a hold on my check for 12 days. gave us to $200 and two debit cards until the rest is available. Tried to set up one-line bill pay using my debit card and they said the card was already cancelled. Went to Well Fargo and they cancelled my card and put another hold on my account. said they couldn't obtain the funds from TN. They made us call the TN bank to have them send a letter advising the funds were there. When we talked to the TN Bank they said the funds already went through. Then they accepted the letter and still held the funds. Manager was no help never called me back. Don't bank with Wells Fargo.

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casyk's Profile Image

Reviewed by casyk

Feb 18th 2015

1 out of 5 marks

Something Is Going On At The Bank

I went to cash checks and the whole bank is blocked off by cops, fire trucks and ambulance.. Couldn't get anywhere near the bank.. I called an hour or so after and no one is answering.

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