I work for a small business and rcently the owner was in this branch. We had been paying our employees via the "send/receive money" on the website which we had no problems until our owner had gone to this branch and changed products (all that was changed was she added a new account- no change to the existing account). Now we have a 'limit' per month for our transfers and this is causing a HUGE problem with our employees getting paid on a timely basis- many phone calls to this branch were referred to on-line business support with NO RESOLUTION. They even told us that it was our employees problem- that they must have a "limit" on what gets transferred into their accounts... really?? Who would put a limit on what is transferred INTO your account??? Then we were told the account "reset itself" and we would just have to wait until the "limits" were released..noone can tell us how many months this will take... very disappointed and we are thinking of taking our business to Bank of America.
Bad customer service and staff didn't know what they were doing. I was trying to cash out a check and a lady named Ava asked me stupid question like who gave me the check...... I told her the person's name was on the check she said no, then I had to show her... How did she even get this job? First she told me it's a bad check then said it's good to go, I asked if I can cash it out at the window, she replied yes. When I went to the window, the staff told me the cash wasn't available until the day after. These confused staff waste customers' time, don't recommend this place at all.
I have a loan with Wells Fargo that I have unfortunately fell behind on. I am a few months behind on my monthly payment and I realize that is my fault, however, the amount that WF is charging me is ridiculous!
Most banks/financial institutions will charge you what your past due + some late fees. Not Wells Fargo. They double each month that you're past due.
So instead of being a few hundred past due, I am over $2,000 past due because of how Wells Fargo rolls compounds each month into the next!
It's ridiculous and I'm so furious! HOW AM I SUPPOSED TO CATCH UP when they're constantly compounding each month?
Stupid Wells Fargo..how do they expect me to now try and pay back over $2,000? What's wrong with them!