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Wells Fargo Customer Review

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Robert B's Profile Image

3 out of 5 marks

Reviewed by Robert B

Jan 4th 2012

Not so good anymore...

Wells Fargo, Pennsylvania (formerly Wachovia) is a fairly decent bank. I had an issue with a previous bank that ended up in Chexsystems. Wells Fargo gave me a chance when nobody else would. The fees are reasonable and despite The account restrictions with The Opportunity Checking, I've had no problems to speak of. However, I must say that the wait times are awfully long for a teller. I've had to wait up to 15 minutes for help.

Update: They've become really bad. The honeymoon is over, and I'm done with Wells.

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Other Wells Fargo Reviews

Kaigreene14o's Profile Image

Reviewed by Kaigreene14o

Sep 16th 2014

1 out of 5 marks

Bad customer service

Bad customer service and staff didn't know what they were doing. I was trying to cash out a check and a lady named Ava asked me stupid question like who gave me the check...... I told her the person's name was on the check she said no, then I had to show her... How did she even get this job? First she told me it's a bad check then said it's good to go, I asked if I can cash it out at the window, she replied yes. When I went to the window, the staff told me the cash wasn't available until the day after. These confused staff waste customers' time, don't recommend this place at all.

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lindsay_rbarr's Profile Image

Reviewed by lindsay_rbarr

Sep 9th 2014

1 out of 5 marks

I hate Wells Fargo Loan Services and their fees!

I have a loan with Wells Fargo that I have unfortunately fell behind on. I am a few months behind on my monthly payment and I realize that is my fault, however, the amount that WF is charging me is ridiculous!

Most banks/financial institutions will charge you what your past due + some late fees. Not Wells Fargo. They double each month that you're past due.

So instead of being a few hundred past due, I am over $2,000 past due because of how Wells Fargo rolls compounds each month into the next!

It's ridiculous and I'm so furious! HOW AM I SUPPOSED TO CATCH UP when they're constantly compounding each month?

Stupid Wells Fargo..how do they expect me to now try and pay back over $2,000? What's wrong with them!

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