MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I had my wells fargo accounts for 21 years (since 1991). They assured me free checking for life. I switched to them after tcf bank repeatedly stole money out of my account. Then they renigged on their free checking, they promised i could avoid fees by jumping through a few hoops, so i played along. Then less than a year they started making the hoops more and more absurd... Minimum daily balance, minimum card transactions, minimum direct deposit, minimum account transfers...
Then i moved to hawaii and the bank manager assured me there was wells fargo in hawaii (there isn't, and thank god). I closed my account after 21 years because i had no recourse to keep my supposedly"free"checking account free any more. On three separate occasions i got the banker to admit over the phone that their policies amount to "rich get richer, poor get poorer".
Their own bankers don't really like where the company is headed. Such a mad cash grab is usually indicative of a company that's about to go belly up, so if i were you i would divest out of wells fargo today. Incidently, i'm now with hfs federal credit union, and so far my experience has been great. Their terms are: minimum average balance of 50$, minimum one transaction per year, and if you don't meet them there's only a$1 fee. So happy to be rid of wells fargo.
Tried to get a payroll check cashed at the drive up teller. My husband and I bank somewhere else but the check was cut from the employer's Wells Fargo account, any other bank would cash it right? Not this one, they want you to come inside and inconvenience yourself while you are in a hurry and talk to a banker about setting up an account. If I have told you that I simply want to cash the check and that I am already happy with where I have been banking for ten years- leave me alone and cash the check. Perhaps it is policies like this that inconvenience the customers that are keeping people from banking with you in the first place. If you are so hard up for accounts that you have to force feed your pitch you may want to re evaluate.
Unfortunately my bank was taken over by WF since then banking has been a painful experience. Everything is outsource to somewhere else and you have to try to get through the maze of 800 numbers and talking to voice recordings. Strange banking errors like canceling transactions that I did and me having to call why- no explanations or apologizes to customers. Addition errors at the local branch with deposits... Horrid!