Overall Rating

MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

6,791
Branch Locations

Wells Fargo Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Reviews
Citibank
Add
Bank News
Chase
Add
Compare Banks

Wells Fargo Customer Review

Post a review
oldneuro's Profile Image

2 out of 5 marks

Reviewed by oldneuro

Jun 22nd 2012

Started Out Great, Ended Up Terrible

I had my wells fargo accounts for 21 years (since 1991). They assured me free checking for life. I switched to them after tcf bank repeatedly stole money out of my account. Then they renigged on their free checking, they promised i could avoid fees by jumping through a few hoops, so i played along. Then less than a year they started making the hoops more and more absurd... Minimum daily balance, minimum card transactions, minimum direct deposit, minimum account transfers...

Then i moved to hawaii and the bank manager assured me there was wells fargo in hawaii (there isn't, and thank god). I closed my account after 21 years because i had no recourse to keep my supposedly"free"checking account free any more. On three separate occasions i got the banker to admit over the phone that their policies amount to "rich get richer, poor get poorer".

Their own bankers don't really like where the company is headed. Such a mad cash grab is usually indicative of a company that's about to go belly up, so if i were you i would divest out of wells fargo today. Incidently, i'm now with hfs federal credit union, and so far my experience has been great. Their terms are: minimum average balance of 50$, minimum one transaction per year, and if you don't meet them there's only a$1 fee. So happy to be rid of wells fargo.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Wells Fargo Reviews

ravshan2001's Profile Image

Reviewed by ravshan2001

Apr 22nd 2015

1 out of 5 marks

Wells Fargo is a trouble maker bank for customers.

I am a customer of Wells Fargo bank till end of 2012. I have checking account and was my mortgage company till March 31, 2015.

Trouble i had from Wells Fargo bank located in Rutherford, NJ 07070

1. When i try to make my 1st Mortgage Payment Banker Apply for credit card for me without asking.

2. They close my checking account without asking on June 2014. Then they create new account for me.

3. I went to Wells Fargo bank located in Rutherford, NJ 07070 and personally get information for Wire Transfer from overseas, and same day midnight they close my checking account without any reason or warning. I went to Wells Fargo bank located in Rutherford, NJ 07070 again and i ask the reason for closing they didn't find any reason, after my 3rd attempt they recover my same account. My Wire refund after 10 days back to sender but i loose some amount of money and time, and i pay twice for wire transfer fee for the bank transfer from overseas and origination bank and one for Wells Fargo bank.

4. I refinanced my mortgage with another bank end of March 31, 2015. and Wells Fargo start charging Monthly fee for my checking account beginning April 7 statement again without any warning (email, mail, text message or call)

5. I contact Wells Fargo via phone call and ask them to refund my $13 back. They reject to refund. I am going to close my checking account and i advice to every one DO NOT WORK with Wells Fargo Bank. I have my statement to proof all above that.

Is this review helpful? ▲ Yes 1 ▼ No 0

chrome1007's Profile Image

Reviewed by chrome1007

Apr 18th 2015

2 out of 5 marks

Customer Service-Online Personal Loans

Wow. This was the most ridiculous call I made today. I submitted a Personal Loan Request Online, which was automatically denied. I then called the Wells Fargo, personal loan service center and was connected to a live person. Not much, but she was polite. She talked so fast, half the time I couldn't understand her at all. Anyway, what I think I heard was that I would receive an answer in the mail within 30 days. What do they request you contact them just to get the same information I got in an email? Go Figure. I have three accounts at Wells Fargo, probably a big mistake... so, since they don't appreciate my business, I will be moving my accounts shortly. Good Credit. Never Late on Payments. What more can you ask for? Hmmmm . not good enough for them. See Ya WF

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews