Overall Rating

MyBankTracker Grade

B+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

6,236
Branch Locations

Wells Fargo Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank Rates
Citibank
Add
Bank News
Chase
Add
Compare Banks

Wells Fargo Customer Review

Post a review
JaymieLHuff's Profile Image

1 out of 5 marks

Reviewed by JaymieLHuff

Jan 16th 2013

Suing Wells Fargo for all of us

Opened an account. Deposited like 2100.00 between savings and checking. Everything fine. Two days later could not withdrawl money. Was told that "Patroit Act Department" could not verify the social on the account. Brought in original card and passport and was told that was not good enough. Was told that I needed a letter from social security stating that my number was indeed as reported. Called Social Security (PAY ATTENTION) was told by them that banks no better than to ask for that. It is NOT legally required once you present your card. THere are supposed to be alternative methods to verify the identity of the account holder. I have a friend at Citi and when this issue happens (it does a lot) they ask for the card to be presented and another piece of federally issued ID (Passport, Military ID, US Goverment Employee ID, FAA etc) Citi records the data so to comply with the BSA anbd Patriot Act. Furthermore if an account is opened with a cash deposit (PAY ATTENTION) the bank MUST by LAW issue you an immediate withdrawl they cannot hold funds from you. If they return items they cannot legally do that by choice and charge you a fee! Of course they can, or will. Everyhting is legal until you get caught so goes the banks' mantra.

So I cannot access any of my funds deposited in cash. LP deparmtent ahs threatened to ban me from any Wells Fargo branch if I hire an attorny or file in US DIstrict COurt. Guess what I am filing tomorrow, pro-se, and asking for emergency relief to allow me access to my funds immedaitely.

BTW if Wells denies you your money, and they alledge you are committing fraud. They will asssert legally that it is against the law. If they quote you ANYTHING LEGAL you can file under 42 USC 1983 which states no one can deprive you of constitutionaly protected rights (in this case depriving you of property without due process but using legalities to do so) you can sue. I am will update regularly and then spread the word.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Wells Fargo Reviews

justice123's Profile Image

Reviewed by justice123

Aug 19th 2014

1 out of 5 marks

Mean Girls

I would like to speak to someone about an incident that took place today at the branch located at 600 Four Seasons Blvd Greensboro, NC 27407

My daughter received her pay from her employer and she attempted to cash her check at this location. She was told she had to be on the employers account in order to cash the check. My daughter returned to the car upset. I went inside to ask why she was not able to cash the check. Yes she has an account but did not see a reason why she was given a hard time with what she wanted to do. What happened to customer service? The teller said she would have to be on the owners account. I told her that was not so and that my daughter did not have to have an account to cash it. The teller would cut me off while talking and rolled her eyes. I understand it was close to closing time but she is there to do a job and the bank was still open. Finally the teller said my daughter would need two forms of id and provide her finger print. My daughter said ok and I agreed to go to the car to get her other id. At that point the teller said this is what you can do..go to another branch and said there must be a concern with her account I said it was none of her concern. I had a rough day and did not need to encounter such vile behavior from this establishment. I turned to her and said she needed to do her job and I asked for a manger. A lady named Ebony shouted at both of us and said . I am the manager. All of us had a shout match right in the bank!! I can't believe the treatment we received from this staff and I will admit I was following the negative flow of the whole visit to this bank and at that point resulted to using colorful language. I have never been treated in such a manner and lost my temper. I don't understand why we were told to go to another bank when I was going to get my daughters id. If you view video footage you can see me exiting while my daughter remained at the counter. That is when the teller told us to go to a different branch.

Is this review helpful? ▲ Yes 1 ▼ No 0

nkhoja76gmailcom's Profile Image

Reviewed by nkhoja76gmailcom

Aug 14th 2014

1 out of 5 marks

Dispute Department

I have been with Wellsfargo since over 11 years and I have never given your company any problem. Recently I had a concern for which I called customer service who than transferred me to dispute department, where a representative got too personal and rude with me than came in supervisor who was also rude and personal and didn't extend any apology on his representative behavior. I will remove myself from this bank immediately. I was very embarrassed and angry with the customer service wellsfargo provide on phone.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews