Opened an account. Deposited like 2100.00 between savings and checking. Everything fine. Two days later could not withdrawl money. Was told that "Patroit Act Department" could not verify the social on the account. Brought in original card and passport and was told that was not good enough. Was told that I needed a letter from social security stating that my number was indeed as reported. Called Social Security (PAY ATTENTION) was told by them that banks no better than to ask for that. It is NOT legally required once you present your card. THere are supposed to be alternative methods to verify the identity of the account holder. I have a friend at Citi and when this issue happens (it does a lot) they ask for the card to be presented and another piece of federally issued ID (Passport, Military ID, US Goverment Employee ID, FAA etc) Citi records the data so to comply with the BSA anbd Patriot Act. Furthermore if an account is opened with a cash deposit (PAY ATTENTION) the bank MUST by LAW issue you an immediate withdrawl they cannot hold funds from you. If they return items they cannot legally do that by choice and charge you a fee! Of course they can, or will. Everyhting is legal until you get caught so goes the banks' mantra.
So I cannot access any of my funds deposited in cash. LP deparmtent ahs threatened to ban me from any Wells Fargo branch if I hire an attorny or file in US DIstrict COurt. Guess what I am filing tomorrow, pro-se, and asking for emergency relief to allow me access to my funds immedaitely.
BTW if Wells denies you your money, and they alledge you are committing fraud. They will asssert legally that it is against the law. If they quote you ANYTHING LEGAL you can file under 42 USC 1983 which states no one can deprive you of constitutionaly protected rights (in this case depriving you of property without due process but using legalities to do so) you can sue. I am will update regularly and then spread the word.
Twice I have given cash to tellers, they take the money to the back and return to tell me my cash balance was less than what I had given them. First time $100 (about 5 months ago). Second time, $50.
I count my cash three times before I makes drops for my business or change from smaller to larger bills. I've used several Wells Fargo branches in the area and have never had an issue except for this particular one and it's happened twice ... Something is not right.
I voiced my concern with the manager and the tellers drawer was counted but she did not use her drawer. She went to the back to count the cash. The manager said that the teller could not have taken it because there are cameras. OK??? Let me see the video! They did not let me see video.
DO NOT USE THIS BRANCH! Something is not right. DO NOT ALLOW A TELLER TO COUNT YOUR MONEY UNLESS THEY ARE IN FRONT OF YOU!!
I have checking, savings and brokerage accounts at wells fargo. I noticed that my online access to my checking account was not available. So any reconciliation I intended to do was impossible. The next day I tried to issues trades on the brokerage account (around 9:30am Mondday). However the brokerage link never returned a response.
I went to another institution to transfer the brokerage account to a more reliable service. Now I see a $95.00 charge for a "termination fee".
I am closing all my accounts after this.
I suggest that you reconsider doing any kind of business with Wells Fargo. If you have an account, get your money and get it to another more reliable service provider. Be careful though. Wells will gouge you if they are able. I suggest going to the bank and requesting CASH.