Opened an account. Deposited like 2100.00 between savings and checking. Everything fine. Two days later could not withdrawl money. Was told that "Patroit Act Department" could not verify the social on the account. Brought in original card and passport and was told that was not good enough. Was told that I needed a letter from social security stating that my number was indeed as reported. Called Social Security (PAY ATTENTION) was told by them that banks no better than to ask for that. It is NOT legally required once you present your card. THere are supposed to be alternative methods to verify the identity of the account holder. I have a friend at Citi and when this issue happens (it does a lot) they ask for the card to be presented and another piece of federally issued ID (Passport, Military ID, US Goverment Employee ID, FAA etc) Citi records the data so to comply with the BSA anbd Patriot Act. Furthermore if an account is opened with a cash deposit (PAY ATTENTION) the bank MUST by LAW issue you an immediate withdrawl they cannot hold funds from you. If they return items they cannot legally do that by choice and charge you a fee! Of course they can, or will. Everyhting is legal until you get caught so goes the banks' mantra.
So I cannot access any of my funds deposited in cash. LP deparmtent ahs threatened to ban me from any Wells Fargo branch if I hire an attorny or file in US DIstrict COurt. Guess what I am filing tomorrow, pro-se, and asking for emergency relief to allow me access to my funds immedaitely.
BTW if Wells denies you your money, and they alledge you are committing fraud. They will asssert legally that it is against the law. If they quote you ANYTHING LEGAL you can file under 42 USC 1983 which states no one can deprive you of constitutionaly protected rights (in this case depriving you of property without due process but using legalities to do so) you can sue. I am will update regularly and then spread the word.
I very much appreciate the customer friendly attitude at my local Wells Fargo branch. The banking staff from management on down communicates a commitment to customer service and to problem solving when questions arise. I also appreciate the commitment to diversity exemplified by the employees who work at this branch. I find it a pleasure to bank there.
terrible customer service from wells fargo at 6150 Bollinger Rd, San Jose, CA 95129. this small branch is inside of safe way. The service here is horrible. personal banker and the manager (all Chinease) seem like they will get commission from opening new accounts. I just wanna open only one account, but end up opening so many..........without letting me know the detail, I found out when I went to ATM. they force you give them all 5 stars when the survey comes, and even threaten you that if you didnt give all 5 stars, they say they know your name and home address...... How wells fargo hired this kinda people being as their personal banker, I will never go back with wells fargo