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Wells Fargo Customer Review

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JaymieLHuff's Profile Image

1 out of 5 marks

Reviewed by JaymieLHuff

Jan 16th 2013

Suing Wells Fargo for all of us

Opened an account. Deposited like 2100.00 between savings and checking. Everything fine. Two days later could not withdrawl money. Was told that "Patroit Act Department" could not verify the social on the account. Brought in original card and passport and was told that was not good enough. Was told that I needed a letter from social security stating that my number was indeed as reported. Called Social Security (PAY ATTENTION) was told by them that banks no better than to ask for that. It is NOT legally required once you present your card. THere are supposed to be alternative methods to verify the identity of the account holder. I have a friend at Citi and when this issue happens (it does a lot) they ask for the card to be presented and another piece of federally issued ID (Passport, Military ID, US Goverment Employee ID, FAA etc) Citi records the data so to comply with the BSA anbd Patriot Act. Furthermore if an account is opened with a cash deposit (PAY ATTENTION) the bank MUST by LAW issue you an immediate withdrawl they cannot hold funds from you. If they return items they cannot legally do that by choice and charge you a fee! Of course they can, or will. Everyhting is legal until you get caught so goes the banks' mantra.

So I cannot access any of my funds deposited in cash. LP deparmtent ahs threatened to ban me from any Wells Fargo branch if I hire an attorny or file in US DIstrict COurt. Guess what I am filing tomorrow, pro-se, and asking for emergency relief to allow me access to my funds immedaitely.

BTW if Wells denies you your money, and they alledge you are committing fraud. They will asssert legally that it is against the law. If they quote you ANYTHING LEGAL you can file under 42 USC 1983 which states no one can deprive you of constitutionaly protected rights (in this case depriving you of property without due process but using legalities to do so) you can sue. I am will update regularly and then spread the word.

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Other Wells Fargo Reviews

PissedCustomer10's Profile Image

Reviewed by PissedCustomer10

May 20th 2015

1 out of 5 marks

Terrible Customer Service

Let's just start with this. I've been with Wells Fargo for 2 years now. Not many issues at all.

The company that I work for also banks with Wells Fargo. Every morning I have to do deposits for my company. So, I go to the closest location to me. My company has premade deposit slips with all of the account information needed. They also require original copies of the slips. I ran out of those slips and am waiting for more to be mailed to me. In the meantime I have to use the white ones at the bank (which doesn't provide original copies.) For the past 4 days, I've had the drive through teller make a copy of the deposit slip for me to mail to my corporate office. I always go through the drive through because I'm in a huge rush in the morning as I have other obligations to take care of before I open my store.

The teller told me after the 3rd day of doing this routine, to come inside if the drive through is busy, If I wanted a copy made. She said it would hold up the drive through. Although it takes literally 10 seconds for her to copy my deposit slip and send me on my way. I've had deposits that took them 10 minutes to deposit and never heard a word.

So, today I pull up to the bank, one person in front of me. They pulled off and I pulled up to the window. I'm the only person at the drive through at the time. I told her I need a copy made, she proceeds to tell me that I will need to come in the bank because it holds up the drive through service. Nobody else is there mind you. We then begin to bicker back and fourth, and at this time 2 people are behind me now. They proceeded to say that it holds up the drive through when really it was the teller not doing her job and complaining about it, that held up the drive through.

So essentially the tellers laziness held up the drive through today. And Wells Fargo lost a customer. Worst customer service ever. I've never seen someone with this much laziness. I can understand is it was busy. but nobody else was there.

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Karmaforyou's Profile Image

Reviewed by Karmaforyou

May 20th 2015

1 out of 5 marks

Unprofessional, Waste of time and money

Stopped in 2 months ago to ask about a refi. Two months later, tons of unreturned emails and phone calls laterAND a $500 appraisal fee the mortgage banker (Lisa) cant get the loan done. BTW I have very good income and credit. She was so indignant and condescending when I questioned her. They must get paid by the application and not the close !

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