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B
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Wells Fargo Report Card

Overall rating score 55%
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Wells Fargo Customer Review

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thompson's Profile Image

1 out of 5 marks

Reviewed by thompson

Jul 16th 2012

TERRIBLE!!!!!!

So this past weekend I go to make a deposit and I see my account is overdrawn I ask why and they give me a list of companies that have taken my money. I go in this Monday to find out what is going on and it s a company that is taking out money not once or twice but 7 times. I look more into it and its not even under my name is it under some other guys name! I ask the manger why the bank allows UN authorized transactions and she says its not the bank job. SO IM LIKE WTF! not your job? ITS YOUR JOB TO PROTECT MY MONEY! ESPECIALLY AGAINST FRAUD. She goes on to tell me that I can file a claim but It will probably get denied. SO NOW IM LEFT OWNING THE OVERDRAFT AND SOMEONE HAS STOLE MY MONEY!!! and they cant do anything about it?.. F**K that!! I need help on what I can do this is not fair. They suck and they are shit they don't provide best customer service and they don't care about anything then their money!!!

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Other Wells Fargo Reviews

IBGreene's Profile Image

Reviewed by IBGreene

Apr 19th 2014

1 out of 5 marks

Customer Hostile Bank

Wells Fargo is a customer-hostile operation and this branch fits their mold. It took the rep over an hour to open a new checking account and it originally charged over $30/month in fees. When I deposited a big check, they refused to release the funds for 10 days even though it was drawn on the Northern Trust Bank and came from a major investment firm. It seemed very unethical -- why do they get to use my money for 10 days before they release it to me? It clears overnight as an ACH deposit. It's called "kiting a check" and it's supposed to be illegal. Virtually every employee I have dealt with at this branch for different simple services, such as safe deposit box access or depositing a large amount of change, has had a "can't do" attitude and has been sort of rude and dismissive. Go to another bank where they don't withhold your money for a week and a half and treat you with more professionalism than you will ever find at Wells Fargo.

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Charlie0100's Profile Image

Reviewed by Charlie0100

Apr 21st 2014

5 out of 5 marks

Thank you for making me feel at home in your bank.

This is the place to be for your banking needs, My experience was wonderful on my first visit. The bank Manager and the employees are very Professional and Friendly, I am very happy to be a customer of this bank.

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