Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Featured Rates

6,791
Branch Locations

Wells Fargo Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank News
Citibank
Add
Bank Reviews
Chase
Add
Compare Banks

Wells Fargo Customer Review

Post a review
thompson's Profile Image

1 out of 5 marks

Reviewed by thompson

Jul 16th 2012

Terrible!

So this past weekend I go to make a deposit and I see my account is overdrawn I ask why and they give me a list of companies that have taken my money. I go in this Monday to find out what is going on and it s a company that is taking out money not once or twice but 7 times. I look more into it and its not even under my name is it under some other guys name! I ask the manger why the bank allows UN authorized transactions and she says its not the bank job. SO IM LIKE WTF! not your job?

It's your job to protect my money! Especially against fraud. She goes on to tell me that I can file a claim but It will probably get denied. So now I'm left owing the overdraft and someone has stolen my money! and they cant do anything about it?

F**K that!! I need help on what I can do this is not fair. They suck and they are shit they don't provide best customer service and they don't care about anything then their money!

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Wells Fargo Reviews

ncpd25's Profile Image

Reviewed by ncpd25

Dec 28th 2013

1 out of 5 marks

Couldn't Even Pay for my Mom's Funeral!!!

Yet, another horror story...My Mom pased away on 9/3 and I took her back to England for burial. I made arrangements with a funeral home in the states, booked a flight to England, car rental, hotel....I got to England and withdrew some cash from an ATM and then went straight to the funeral home to choose a coffin and pay for the services but my Wells Fargo card was declined. I get a message from Wells Fargo that my card was blocked due to "potentially fraufdulent activity" on my card. I contacted them and advised (again) I was in England handling my Mom's funeral. I asked that they remove the block from my card so I could attend to business but, they refused. It took me 4 days to get the block removed. then I went back to the funeral home to pay the bill and the card was declined again. I received another message from Wells Fargo indicating the transaction was declined as the amount exceeded my daily purchaselimit but I could request an increase. I requested the increase in oder to pay the funeral home and....the request was denied! I wasn't even able to purchase a headstone for my Mom's grave. I was later told by the Executive offices that there never was a block on my card...Really? Then why the hassle and prohibiting me from using my money to pay for a funeral???

Wells Fargo could care less about their customer's needs. They turned the trip to England into a living hell. What's the point in having an account with money in it when Wells Fargo won't permit you to use your money??

Talk about non-existent customer service!!

Closed all of my accounts. I don't need a backwards bank handling my money.

Is this review helpful? ▲ Yes 1 ▼ No 0

pambroboptonlinene's Profile Image

Reviewed by pambroboptonlinene

Oct 23rd 2014

5 out of 5 marks

Yes There Is A Bank With Service! Go To Dee Raffington.

I've been banking here for over 10 years. Impeccable service. Always available. Not like any other local banks. I have used them all. It's the people here that make the difference. They call you if there is a problem! That is local service.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews