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Wells Fargo Customer Review

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thompson's Profile Image

1 out of 5 marks

Reviewed by thompson

Jul 16th 2012

Terrible!

So this past weekend I go to make a deposit and I see my account is overdrawn I ask why and they give me a list of companies that have taken my money. I go in this Monday to find out what is going on and it s a company that is taking out money not once or twice but 7 times. I look more into it and its not even under my name is it under some other guys name! I ask the manger why the bank allows UN authorized transactions and she says its not the bank job. SO IM LIKE WTF! not your job?

It's your job to protect my money! Especially against fraud. She goes on to tell me that I can file a claim but It will probably get denied. So now I'm left owing the overdraft and someone has stolen my money! and they cant do anything about it?

F**K that!! I need help on what I can do this is not fair. They suck and they are shit they don't provide best customer service and they don't care about anything then their money!

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Other Wells Fargo Reviews

Readthefineprint's Profile Image

Reviewed by Readthefineprint

Nov 24th 2014

1 out of 5 marks

Credit Card Service

Be careful of the credit card you get from Wells Fargo. I have good credit may not be the best but after my promotion rate period was over Wells Fargo awarded me a 25.99% interest rate. According to them I might as well have filed for bankruptcy with in the last 7 years. And the best part they do not have to provide an explanation for there interest rate decision.

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VinBar's Profile Image

Reviewed by VinBar

Nov 21st 2014

1 out of 5 marks

Worst Bank Ever

Attempted to close out accounts over 2 years ago. Even after getting what was supposedly my exact balances on that date, they left $1. 13 in an account. On 11/17/2014 i received a notice stating that in december 2014 they would begin charging me a $10. 00 monthly service fee. I called immediately and was told they had to reactivate my account to be able to close it. Told that it would take 2 business days, i called back on wednesday 11/19/14.

Not reactivated. Told to call back thursday 11/20/14 not reactivated. Told to call back friday 11/21/14. Not reactivated and i had been lied to so far. Nobody had submitted the reactivation request. I am so very tired of the moronic liars working for wells fargo. I have now been told to call back on 11/26/14. I hope wells fargo loses all of their customers!

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