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Wells Fargo Customer Review

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sage's Profile Image

2 out of 5 marks

Reviewed by sage

Jan 4th 2013

Their Payment Website Changed And It Took Hours To Sign Up In The New!

I received a "deal" a few months ago for 18 months interest free financing for a washer and dryer. It was through wells fargo. For the first few months it went ok but i had to schedule 4 payments at a time and no more. When i went in reschedule payments wells fargo site informed me they had changed to a new site and i needed to re-sign up. Well giving birth to a 10,000 lb elephant would have been easier. They had no details from my other account and was on hold with "peggy" for over an hour. What a mess. I'm glad i dont currently bank with wells and will never.

Is this review helpful? ▲ Yes 2 ▼ No 0

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Andrew L's Profile Image

Reviewed by Andrew L

Aug 22nd 2008

4 out of 5 marks

Wachovia

Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.

There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.

Is this review helpful? ▲ Yes 6 ▼ No 4

kelley h's Profile Image

Reviewed by kelley h

Mar 11th 2010

3 out of 5 marks

keep ur money, don't be ripped off

we have had wachovia for maybe a year and since, whenever our direct deposit is set to be deposited they find ways to charge us fees. the latest they charged us nsf fees for funds that cleared our account and they fees that caused our account to go into negative, then they charged us more fees for having a negative balance. might i add, i called and spoke to someone months earlier to take off overdraft protection so if funds were unavailable the card would be declined. i would not recommend anyone to use this rip off bank and definitely don't do direct deposit.

Is this review helpful? ▲ Yes 13 ▼ No 0

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