I received a "deal" a few months ago for 18 months interest free financing for a washer and dryer. It was through Wells Fargo. For the first few months it went OK but I had to schedule 4 payments at a time and no more. When I went in reschedule payments Wells Fargo site informed me they had changed to a new site and I needed to re-sign up. Well giving birth to a 10,000 lb elephant would have been easier. They had no details from my other account and was on hold with "Peggy" for over an hour. What a mess. I'm glad I dont currently bank with Wells and will never.
When I turned 18 I opened a bank account with Wells Fargo, and deposited a large amount of $, from graduating HS. Now, I got a debit card, and checks. The checks were more for absolute emergency. Debit Card was for everyday. Soon after opening the account, my check book was stolen. I notified Wells Fargo and they advised me that I would take responsibility for all the money that comes out of my account through checks. I told them to shove their horrific security where the sun doesn't shine. I immediately pulled all of my money out of the account and cancelled my direct deposit. Now that there wasn't any funds, I told them to close my account immediately and I was taking my business else where. Associate stated that she would close it immediately. Now silly child me, I thought she would, but no, a year later I get served with a collection bill for $900 that I DIDN'T DO!...They kept paying the checks, the thief had stolen from me, and now I'm stuck paying the price. This is the worst bank ever. Do NOT open an account with them. AWFUL!! If possible I would give them zero stars. Eff their business!
I used the ATM for a deposit today but no receipt was printed - I specifically used the ATM so I COULD get a receipt. I went inside and was offered a copy of the transaction done by copy/paste into a text document - no letterhead, no time stamp, no account balance - not a receipt in my opinion. The lady standing in line next to me was there for exactly the same reason. The only other option was a hand written receipt OR a print out of my account showing all the transactions for the last three months. I just wanted a simple valid printed receipt. The CS agents were all snarky to boot - why didn't I just understand there was nothing they could do??? I was told I was one of five people who came in today asking for a receipt because the ATM did not print one. If you don't need a receipt for your money, this is the place for you, as long as you are happy you can't later prove you gave it to them.