I received a "deal" a few months ago for 18 months interest free financing for a washer and dryer. It was through Wells Fargo. For the first few months it went OK but I had to schedule 4 payments at a time and no more. When I went in reschedule payments Wells Fargo site informed me they had changed to a new site and I needed to re-sign up. Well giving birth to a 10,000 lb elephant would have been easier. They had no details from my other account and was on hold with "Peggy" for over an hour. What a mess. I'm glad I dont currently bank with Wells and will never.
I visited the branch in person to close my account because they were charging me a monthly fee, they talked me into an account that does not charge, but have been charged for the last 3 months made a call and they said they would fix it. Once again this month was charged again. Seriously annoying!! I have been a member since 1991, you think they would get it right.
In order to purchase furniture at a discounted price, Raymour & Flanigan Furniture talked me into financing with Wells Fargo. Big mistake. I was told when the bill comes in, send the payment in full, which I did. The due date was 11/17/13. I sent the check on 11/10/13 by first class US Mail. They received my payment in full and posted it on 11/27/13. They said I was late and charged me $70.92. They said it took the mail 17 days to get there. Even though I sent the payment in on time they are still charging me a $70.92 late fee. They want me to pay their kick back money to Raymour & Flanigan Furniture. What a country.