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Wells Fargo Customer Review

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jkla's Profile Image

1 out of 5 marks

Reviewed by jkla

Dec 27th 2012

These clowns are either crooks, don't care or blithering idiots. They all look the same.

With very good credit and a long history with WF, I applied to refi 2 properties. After 2 months, with building contractors demanding money and eternal promises from WF, I found that the papers were still sitting, ignored on someone's desk (confirmed by the loan officer). They had charged me over $1500 in fees. That was late September.

I was told the fees would be refunded. I hounded them again today - over 3 months later - and the refund was processed yesterday - still $400 short of the amount.

RUN -DON'T WALK - FROM THESE CLOWNS/IDIOTS/CROOKS AS FAST AS YOU CAN.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Wells Fargo Reviews

Sonjap001's Profile Image

Reviewed by Sonjap001

Oct 6th 2014

1 out of 5 marks

Horrible Customer Service!!!

I had a fairly simple issue. I deposited some cash at this atm over the weekend and it didn't show up on my account. I dropped in today (monday morning) just to make sure and the girl who is working at the front is horrible. I can't remember her name, i just know it starts with an "l". Not only did she not fix my issue, she kept interrupting me and talking over me while i was talking.

I was in shock that i could even get a word in edgewise. Her customer service skills and ability to resolve my issue was pitiful to say the least. I'm seriously considering changing banks only after being with these guys for six months because of their lack of being attentive to their customers!

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jonciminieriyahooc's Profile Image

Reviewed by jonciminieriyahooc

Oct 7th 2014

1 out of 5 marks

Wells Fargo Bullsh*$ Charges

If you are any bit intelligent, you will stay away from wells fargo. It is a cheap organization that instead of taking care of its customers, tries to nickel and dime them for everything. Wells fargo customer service was even more atrocious and could not even explain the charges on my account. Not even a manager understood or could explain it thoroughly. I found myself telling them what was what. I always knew wells fargo was an infant in the banking industry and even though i tried to give them the benefit of the doubt in this one transaction, i have found that it is an infant for a reason.

Lack of professionalism, lack of knowledge and worst of all for a company, lack of care for their customers. Stay away from wells fargo and let's hope they go under or are bought so that these practices cannot be continued in our economy. Too many people work hard and are forced to utilize the services of terrible companies like wells fargo, only to be screwed out of more money through cheap and unclear charges to your account. Save yourself the money and time and go with a better bank such as boa or chase. Wells fargo is terrible, always has been, always will be.

Is this review helpful? ▲ Yes 2 ▼ No 0

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