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Wells Fargo Customer Review

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jkla's Profile Image

1 out of 5 marks

Reviewed by jkla

Dec 27th 2012

These clowns are either crooks, don't care or blithering idiots. They all look the same.

With very good credit and a long history with WF, I applied to refi 2 properties. After 2 months, with building contractors demanding money and eternal promises from WF, I found that the papers were still sitting, ignored on someone's desk (confirmed by the loan officer). They had charged me over $1500 in fees. That was late September.

I was told the fees would be refunded. I hounded them again today - over 3 months later - and the refund was processed yesterday - still $400 short of the amount.

RUN -DON'T WALK - FROM THESE CLOWNS/IDIOTS/CROOKS AS FAST AS YOU CAN.

Is this review helpful? ▲ Yes 2 ▼ No 0

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Andrew L's Profile Image

Reviewed by Andrew L

Aug 22nd 2008

4 out of 5 marks

Wachovia

Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.

There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.

Is this review helpful? ▲ Yes 6 ▼ No 4

kelley h's Profile Image

Reviewed by kelley h

Mar 11th 2010

3 out of 5 marks

keep ur money, don't be ripped off

we have had wachovia for maybe a year and since, whenever our direct deposit is set to be deposited they find ways to charge us fees. the latest they charged us nsf fees for funds that cleared our account and they fees that caused our account to go into negative, then they charged us more fees for having a negative balance. might i add, i called and spoke to someone months earlier to take off overdraft protection so if funds were unavailable the card would be declined. i would not recommend anyone to use this rip off bank and definitely don't do direct deposit.

Is this review helpful? ▲ Yes 13 ▼ No 0

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