With very good credit and a long history with WF, I applied to refi 2 properties. After 2 months, with building contractors demanding money and eternal promises from WF, I found that the papers were still sitting, ignored on someone's desk (confirmed by the loan officer). They had charged me over $1500 in fees. That was late September.
I was told the fees would be refunded. I hounded them again today - over 3 months later - and the refund was processed yesterday - still $400 short of the amount.
RUN -DON'T WALK - FROM THESE CLOWNS/IDIOTS/CROOKS AS FAST AS YOU CAN.
Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.
There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.
we have had wachovia for maybe a year and since, whenever our direct deposit is set to be deposited they find ways to charge us fees. the latest they charged us nsf fees for funds that cleared our account and they fees that caused our account to go into negative, then they charged us more fees for having a negative balance. might i add, i called and spoke to someone months earlier to take off overdraft protection so if funds were unavailable the card would be declined. i would not recommend anyone to use this rip off bank and definitely don't do direct deposit.