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Wells Fargo Customer Review

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jkla's Profile Image

1 out of 5 marks

Reviewed by jkla

Dec 27th 2012

These clowns are either crooks, don't care or blithering idiots. They all look the same.

With very good credit and a long history with WF, I applied to refi 2 properties. After 2 months, with building contractors demanding money and eternal promises from WF, I found that the papers were still sitting, ignored on someone's desk (confirmed by the loan officer). They had charged me over $1500 in fees. That was late September.

I was told the fees would be refunded. I hounded them again today - over 3 months later - and the refund was processed yesterday - still $400 short of the amount.

RUN -DON'T WALK - FROM THESE CLOWNS/IDIOTS/CROOKS AS FAST AS YOU CAN.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Wells Fargo Reviews

mvega3's Profile Image

Reviewed by mvega3

Aug 29th 2014

1 out of 5 marks

Frances Almestica-Thanks so much for your help

I had to say that I was very pleased with her customer service. Fraces Almestica (Emaus, Pa. Branch) was able to help me look for and old transaction I needed to rewiew to complete the purchase of my new home. Since Alarik Aguilar,(Emaus, Pa. Branch) left me half way with the problem when I first walked in, Ms. Almestica took the time and was very helpful, patient, and polite.

Is this review helpful? ▲ Yes 1 ▼ No 0

hbmarie1005's Profile Image

Reviewed by hbmarie1005

Aug 28th 2014

1 out of 5 marks

Started Out Great

At first this was my secondary bank, i didn't even mind that they transferred a dollar to my savings every time i used my debt card (which is in my opinion another way banks try to get you to go into the negative) but this month they without warning changed the rules on my checking account and charged me 10$ for the privilege of banking with them. They would only refund 25% of it and none to my boyfriend's account (also all of the money in his savings magically disappeared and customer service can't tell him why) not to mention a fifty dollar purchase that did a magical disappearing reappearing act on my checking, so, so long wells fargo, switched to a no monthly fee account unti i find a decent bank.

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