Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Featured Rates

6,791
Branch Locations

Wells Fargo Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank Rates
Citibank
Add
Bank Rates
Chase
Add
Compare Banks

Wells Fargo Customer Review

Post a review
blessed's Profile Image

3 out of 5 marks

Reviewed by blessed

Jul 29th 2012

Very Pleasant Experiance

I went to open a bank account after 6 months of problems with chase and the custermor service specialist jessica phan instantly made me feel welcome and valued. She has such a pleasant personality and personal charm and was very professional all in all the best banking experience yet long may it continue.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Wells Fargo Reviews

ncpd25's Profile Image

Reviewed by ncpd25

Dec 28th 2013

1 out of 5 marks

Couldn't Even Pay for my Mom's Funeral!!!

Yet, another horror story...My Mom pased away on 9/3 and I took her back to England for burial. I made arrangements with a funeral home in the states, booked a flight to England, car rental, hotel....I got to England and withdrew some cash from an ATM and then went straight to the funeral home to choose a coffin and pay for the services but my Wells Fargo card was declined. I get a message from Wells Fargo that my card was blocked due to "potentially fraufdulent activity" on my card. I contacted them and advised (again) I was in England handling my Mom's funeral. I asked that they remove the block from my card so I could attend to business but, they refused. It took me 4 days to get the block removed. then I went back to the funeral home to pay the bill and the card was declined again. I received another message from Wells Fargo indicating the transaction was declined as the amount exceeded my daily purchaselimit but I could request an increase. I requested the increase in oder to pay the funeral home and....the request was denied! I wasn't even able to purchase a headstone for my Mom's grave. I was later told by the Executive offices that there never was a block on my card...Really? Then why the hassle and prohibiting me from using my money to pay for a funeral???

Wells Fargo could care less about their customer's needs. They turned the trip to England into a living hell. What's the point in having an account with money in it when Wells Fargo won't permit you to use your money??

Talk about non-existent customer service!!

Closed all of my accounts. I don't need a backwards bank handling my money.

Is this review helpful? ▲ Yes 1 ▼ No 0

pambroboptonlinene's Profile Image

Reviewed by pambroboptonlinene

Oct 23rd 2014

5 out of 5 marks

Yes There Is A Bank With Service! Go To Dee Raffington.

I've been banking here for over 10 years. Impeccable service. Always available. Not like any other local banks. I have used them all. It's the people here that make the difference. They call you if there is a problem! That is local service.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews