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Wells Fargo Customer Review

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Holly's Profile Image

5 out of 5 marks

Reviewed by Holly

Jan 2nd 2013

Wells Fargo Has An Excellent Fraud Detection System!

Had the scariest thing to happen just now. My home phone rang with an 800 #. I don't usually answer, but decided i wanted to know who was calling on a holiday, new years day 2013. It was an automated call saying it was from my bank wells fargo fraud detection wanting to verify some recent charges to my acct. The first thing it asked for was my zip code. Me being as suspicious of those kinda things as i am, i hung up. I called wells fargo myself. Lo and behold the call was legitimate. The guy started off with verifying my identity then he asked me if i was traveling in canada. I said no i am at home. Someone tried to use my debit card number to get $90 worth of gas. Jesus blocked the charges. Thank you god. Thanks to wells fargo also.

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Andrew L's Profile Image

Reviewed by Andrew L

Aug 22nd 2008

4 out of 5 marks

Wachovia

Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.

There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.

Is this review helpful? ▲ Yes 6 ▼ No 4

kelley h's Profile Image

Reviewed by kelley h

Mar 11th 2010

3 out of 5 marks

keep ur money, don't be ripped off

we have had wachovia for maybe a year and since, whenever our direct deposit is set to be deposited they find ways to charge us fees. the latest they charged us nsf fees for funds that cleared our account and they fees that caused our account to go into negative, then they charged us more fees for having a negative balance. might i add, i called and spoke to someone months earlier to take off overdraft protection so if funds were unavailable the card would be declined. i would not recommend anyone to use this rip off bank and definitely don't do direct deposit.

Is this review helpful? ▲ Yes 13 ▼ No 0

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