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MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Wells Fargo Customer Review

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Holly's Profile Image

5 out of 5 marks

Reviewed by Holly

Jan 2nd 2013

Wells Fargo Has An Excellent Fraud Detection System!

Had the scariest thing to happen just now. My home phone rang with an 800 #. I don't usually answer, but decided i wanted to know who was calling on a holiday, new years day 2013. It was an automated call saying it was from my bank wells fargo fraud detection wanting to verify some recent charges to my acct. The first thing it asked for was my zip code. Me being as suspicious of those kinda things as i am, i hung up. I called wells fargo myself. Lo and behold the call was legitimate. The guy started off with verifying my identity then he asked me if i was traveling in canada. I said no i am at home. Someone tried to use my debit card number to get $90 worth of gas. Jesus blocked the charges. Thank you god. Thanks to wells fargo also.

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Other Wells Fargo Reviews

chrome1007's Profile Image

Reviewed by chrome1007

Apr 18th 2015

2 out of 5 marks

Customer Service-Online Personal Loans

Wow. This was the most ridiculous call I made today. I submitted a Personal Loan Request Online, which was automatically denied. I then called the Wells Fargo, personal loan service center and was connected to a live person. Not much, but she was polite. She talked so fast, half the time I couldn't understand her at all. Anyway, what I think I heard was that I would receive an answer in the mail within 30 days. What do they request you contact them just to get the same information I got in an email? Go Figure. I have three accounts at Wells Fargo, probably a big mistake... so, since they don't appreciate my business, I will be moving my accounts shortly. Good Credit. Never Late on Payments. What more can you ask for? Hmmmm . not good enough for them. See Ya WF

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vaughaj's Profile Image

Reviewed by vaughaj

Apr 8th 2015

1 out of 5 marks

Dont bank with WellsFargo

They messed up my account and instead of posting a withdrawal correctly, they credited my account. The manager assured me it would be corrected and 20 days later I get a call from an auditor stating it is my fault and am overdrawn $2500.00. Went in to talk they said my account is ok and next day im still overdrawn my check direct deposit will be taken. There was no accountability for their mistake.

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