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Wells Fargo Customer Review

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Holly's Profile Image

5 out of 5 marks

Reviewed by Holly

Jan 2nd 2013

Wells Fargo has an excellent Fraud detection system!

Had the scariest thing to happen just now. My home phone rang with an 800 #. i don't usually answer, but decided I wanted to know who was calling on a holiday, New Years Day 2013. It was an automated call saying it was from my bank Wells Fargo Fraud detection wanting to verify some recent charges to my acct. The first thing it asked for was my zip code. Me being as suspicious of those kinda things as I am, I hung up. I called Wells Fargo myself. Lo and behold the call was legitimate. The guy started off with verifying my identity then he asked me if I was traveling in CANADA. I said no I am at home. Someone tried to use my debit card number to get $90 worth of gas. JESUS blocked the charges. thank you GOD. Thanks to Wells Fargo also.

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Other Wells Fargo Reviews

hbmarie1005's Profile Image

Reviewed by hbmarie1005

Aug 28th 2014

1 out of 5 marks

started out great

At first this was my secondary bank, I didn't even mind that they transferred a dollar to my savings every time I used my debt card (which is in my opinion another way banks try to get you to go into the negative) but this month they without warning changed the rules on my checking account and charged me 10$ for the privilege of banking with them. They would only refund 25% of it and none to my boyfriend's account (also all of the money in his savings magically disappeared and customer service can't tell him why) not to mention a fifty dollar purchase that did a magical disappearing reappearing act on my checking, so, so long wells fargo, switched to a no monthly fee account unti I find a decent bank.

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billie05's Profile Image

Reviewed by billie05

Aug 28th 2014

1 out of 5 marks

repo

we have had unusual circumstances lately. I have third stage cancer and been in and out of hospital. we owed 3000.00 on our car and they would not work with us to get it paid off. we mailed them two checks for it being three payments behind. they refused to cash the checks. they said all three had to be paid. they came and got the car. what kind of place does business like this

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