Had the scariest thing to happen just now. My home phone rang with an 800 #. i don't usually answer, but decided I wanted to know who was calling on a holiday, New Years Day 2013. It was an automated call saying it was from my bank Wells Fargo Fraud detection wanting to verify some recent charges to my acct. The first thing it asked for was my zip code. Me being as suspicious of those kinda things as I am, I hung up. I called Wells Fargo myself. Lo and behold the call was legitimate. The guy started off with verifying my identity then he asked me if I was traveling in CANADA. I said no I am at home. Someone tried to use my debit card number to get $90 worth of gas. JESUS blocked the charges. thank you GOD. Thanks to Wells Fargo also.
I've been banking here for over 10 years. Impeccable service. Always available. Not like any other local banks. I have used them all. It's the people here that make the difference. They call you if there is a problem! That is local service.
I was in the albuquerque, nm branch. Then i was waiting on the chair in the lobby as i was told to. Brianna went over me and just talked to some over just went inside the branch. I was completely ignored. When finally mathew was helping me, he has a long face and didn't have a good attitude. I am really pissed off by my experience in the branch and won't go back again!