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Wells Fargo Customer Review

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Holly's Profile Image

5 out of 5 marks

Reviewed by Holly

Jan 2nd 2013

Wells Fargo has an excellent Fraud detection system!

Had the scariest thing to happen just now. My home phone rang with an 800 #. i don't usually answer, but decided I wanted to know who was calling on a holiday, New Years Day 2013. It was an automated call saying it was from my bank Wells Fargo Fraud detection wanting to verify some recent charges to my acct. The first thing it asked for was my zip code. Me being as suspicious of those kinda things as I am, I hung up. I called Wells Fargo myself. Lo and behold the call was legitimate. The guy started off with verifying my identity then he asked me if I was traveling in CANADA. I said no I am at home. Someone tried to use my debit card number to get $90 worth of gas. JESUS blocked the charges. thank you GOD. Thanks to Wells Fargo also.

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Other Wells Fargo Reviews

Kaigreene14o's Profile Image

Reviewed by Kaigreene14o

Sep 16th 2014

1 out of 5 marks

Bad customer service

Bad customer service and staff didn't know what they were doing. I was trying to cash out a check and a lady named Ava asked me stupid question like who gave me the check...... I told her the person's name was on the check she said no, then I had to show her... How did she even get this job? First she told me it's a bad check then said it's good to go, I asked if I can cash it out at the window, she replied yes. When I went to the window, the staff told me the cash wasn't available until the day after. These confused staff waste customers' time, don't recommend this place at all.

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lindsay_rbarr's Profile Image

Reviewed by lindsay_rbarr

Sep 9th 2014

1 out of 5 marks

I hate Wells Fargo Loan Services and their fees!

I have a loan with Wells Fargo that I have unfortunately fell behind on. I am a few months behind on my monthly payment and I realize that is my fault, however, the amount that WF is charging me is ridiculous!

Most banks/financial institutions will charge you what your past due + some late fees. Not Wells Fargo. They double each month that you're past due.

So instead of being a few hundred past due, I am over $2,000 past due because of how Wells Fargo rolls compounds each month into the next!

It's ridiculous and I'm so furious! HOW AM I SUPPOSED TO CATCH UP when they're constantly compounding each month?

Stupid Wells Fargo..how do they expect me to now try and pay back over $2,000? What's wrong with them!

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