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B
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Wells Fargo Report Card

Overall rating score 55%
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6,236
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Wells Fargo Customer Review

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Holly's Profile Image

5 out of 5 marks

Reviewed by Holly

Jan 2nd 2013

Wells Fargo has an excellent Fraud detection system!

Had the scariest thing to happen just now. My home phone rang with an 800 #. i don't usually answer, but decided I wanted to know who was calling on a holiday, New Years Day 2013. It was an automated call saying it was from my bank Wells Fargo Fraud detection wanting to verify some recent charges to my acct. The first thing it asked for was my zip code. Me being as suspicious of those kinda things as I am, I hung up. I called Wells Fargo myself. Lo and behold the call was legitimate. The guy started off with verifying my identity then he asked me if I was traveling in CANADA. I said no I am at home. Someone tried to use my debit card number to get $90 worth of gas. JESUS blocked the charges. thank you GOD. Thanks to Wells Fargo also.

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Other Wells Fargo Reviews

IBGreene's Profile Image

Reviewed by IBGreene

Apr 19th 2014

1 out of 5 marks

Customer Hostile Bank

Wells Fargo is a customer-hostile operation and this branch fits their mold. It took the rep over an hour to open a new checking account and it originally charged over $30/month in fees. When I deposited a big check, they refused to release the funds for 10 days even though it was drawn on the Northern Trust Bank and came from a major investment firm. It seemed very unethical -- why do they get to use my money for 10 days before they release it to me? It clears overnight as an ACH deposit. It's called "kiting a check" and it's supposed to be illegal. Virtually every employee I have dealt with at this branch for different simple services, such as safe deposit box access or depositing a large amount of change, has had a "can't do" attitude and has been sort of rude and dismissive. Go to another bank where they don't withhold your money for a week and a half and treat you with more professionalism than you will ever find at Wells Fargo.

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Charlie0100's Profile Image

Reviewed by Charlie0100

Apr 21st 2014

5 out of 5 marks

Thank you for making me feel at home in your bank.

This is the place to be for your banking needs, My experience was wonderful on my first visit. The bank Manager and the employees are very Professional and Friendly, I am very happy to be a customer of this bank.

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