I have account with Wachovia and some reason i didn't use my account for two years, I have money on it and i have safe deposit box.
I went to Wells Fargo bank and see my acount, They close my account take all my money ($200), plus charging me money and when i show up they start giving me warning that if you don't bing the key, we will drill safe box.
I said give me this warning by mail, they said we don't do that.
Mother fucker Christine and Adi work at Lazy Hollow and Westhimer Branch.
Every Time I call they say your account is in Litigation and we can't talk to you. My account has not been in Litigation in over a year, Wells Fargo never updated the information. They keep telling me you need to call your attorney . There has never been an attorney. How can I call someone that does not exists? This is the worst bank I have ever seen. They should not have bought my loan , if they don't want to deal with me.
Wells Fargo is a customer-hostile operation and this branch fits their mold. It took the rep over an hour to open a new checking account and it originally charged over $30/month in fees. When I deposited a big check, they refused to release the funds for 10 days even though it was drawn on the Northern Trust Bank and came from a major investment firm. It seemed very unethical -- why do they get to use my money for 10 days before they release it to me? It clears overnight as an ACH deposit. It's called "kiting a check" and it's supposed to be illegal. Virtually every employee I have dealt with at this branch for different simple services, such as safe deposit box access or depositing a large amount of change, has had a "can't do" attitude and has been sort of rude and dismissive. Go to another bank where they don't withhold your money for a week and a half and treat you with more professionalism than you will ever find at Wells Fargo.