MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
1. Opened account
2. Ordered checks 11/5/12 (and gave sample) deposit stamp and slips
3. Got the wrong checks and 5 calls and 2 months later still have no computer checks
4. Charged $6 for a savings account and $169 for checks still not received. 5. No one has authority, no one can answer questions, 35 minutes waits normal..
Wow. This was the most ridiculous call I made today. I submitted a Personal Loan Request Online, which was automatically denied. I then called the Wells Fargo, personal loan service center and was connected to a live person. Not much, but she was polite. She talked so fast, half the time I couldn't understand her at all. Anyway, what I think I heard was that I would receive an answer in the mail within 30 days. What do they request you contact them just to get the same information I got in an email? Go Figure. I have three accounts at Wells Fargo, probably a big mistake... so, since they don't appreciate my business, I will be moving my accounts shortly. Good Credit. Never Late on Payments. What more can you ask for? Hmmmm . not good enough for them. See Ya WF
They messed up my account and instead of posting a withdrawal correctly, they credited my account. The manager assured me it would be corrected and 20 days later I get a call from an auditor stating it is my fault and am overdrawn $2500.00. Went in to talk they said my account is ok and next day im still overdrawn my check direct deposit will be taken. There was no accountability for their mistake.