MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
1. Opened account
2. Ordered checks 11/5/12 (and gave sample) deposit stamp and slips
3. Got the wrong checks and 5 calls and 2 months later still have no computer checks
4. Charged $6 for a savings account and $169 for checks still not received. 5. No one has authority, no one can answer questions, 35 minutes waits normal..
Kim the store manager is so rude and mean, and always has an attitude when I come in to the bank. There is also another manager named Scott Bales that is always sleeping on the job, LAZY, MEAN, and is rude when I ask him a question. Honestly where do they even find people like this to work in a bank. I thought a banking experience was all about customer service, and going out of the way for the customer. Even when I asked Scott Bales a question he just yelled at me like I'm deaf or incompetent. I WILL NEVER GO TO THIS BANK AGAIN, AND I REALLY HOPE SOMEONE TAKES HEED AT BEWARE.
I was the victim of a fraudulent scam -- my identity was stolen and instead of helping me, this bank closed my account! I have no access to my funds, and can't believe they'd treat their loyal customers like this (I banked with them for well over a decade). This is a horrible bank! They will screw you over in your moment of need!