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Wells Fargo Customer Review

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User8Name's Profile Image

1 out of 5 marks

Reviewed by User8Name

Jan 17th 2013

Worst Customer Service

I've had nothing but horrible service from day one with Wells Fargo. I've had an account with Wachovia and tried to stay with them while they changed to Wells Fargo but I have had enough with the horrible service along with the ridiculous policies. I can guarantee you will not get the same answer from all of their employees. No one knows what they really do! They are extremely rude, and could not tell the difference from their assholes or a hole in the ground. I am heading to the branch now to close ALL of my accounts with them and make a big scene so hopefully anyone in there about to open an account with take note! I wish I could give a negative to their customer service rank because they don't rate sh!t!

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Other Wells Fargo Reviews

casyk's Profile Image

Reviewed by casyk

Feb 18th 2015

1 out of 5 marks

Something Is Going On At The Bank

I went to cash checks and the whole bank is blocked off by cops, fire trucks and ambulance.. Couldn't get anywhere near the bank.. I called an hour or so after and no one is answering.

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fszcze's Profile Image

Reviewed by fszcze

Dec 20th 2011

5 out of 5 marks

Never Had A Complaint With Wellsfargo

I would like to say i feel bad for all of the consumers griping about wellsfargo's banking practices, but they have been the only bank not to screw me over and i've been with them since 2006. I had tried chase, boa, wamu, and all of them screwed me over to a certain extent. Everyone i've always talked to at wellsfargo, no matter what hour of the day, was always friendly and caring - never had even one rude employee and i call them at least once every other month.

I have a savings and checking account with them (complete advantage and money market savings) and have yet to have one complaint with any department - everyone from new account setup people, to the people who helped me cancel an account (usually takes less than 30 seconds to do so each time i've done it), to the people who helped me dispute transactions and just look through my account have been nothing but friendly. Before you post, do realize that there are people like me who manage their account and can see through the excuses you've made to make someone else out to be the bad guy when the only person you truly could blame was yourself.

Nothing is hidden - all fees are laid out there for you, black and white, and if you respect the customer service representatives, they'll respect you, too. I plan on being a wellsfargo customer for many years. For all of you problem children, they truly don't want your business and the risk associated with those who can't balance a checkbook to save their life -- or their house. Best of luck to you all, and may your experiences force you to gain some new perspective on being a *responsible* adult.

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