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Wells Fargo Customer Review

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User8Name's Profile Image

1 out of 5 marks

Reviewed by User8Name

Jan 17th 2013

Worst Customer Service

I've had nothing but horrible service from day one with Wells Fargo. I've had an account with Wachovia and tried to stay with them while they changed to Wells Fargo but I have had enough with the horrible service along with the ridiculous policies. I can guarantee you will not get the same answer from all of their employees. No one knows what they really do! They are extremely rude, and could not tell the difference from their assholes or a hole in the ground. I am heading to the branch now to close ALL of my accounts with them and make a big scene so hopefully anyone in there about to open an account with take note! I wish I could give a negative to their customer service rank because they don't rate sh!t!

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Wells Fargo Reviews

GlenAckerman's Profile Image

Reviewed by GlenAckerman

Dec 20th 2014

1 out of 5 marks

Intimidated by cop for not agreeing to 7$ cashing fee

On 12/19/14 I was physically bullied and intimidated by a police officer at a branch in northwest houston because I was complaining about the arbitrary and unfair 7$ check cashing fee. After the incident I called customer service twice and it was unclear as to whether he actually worked there or was a customer. I either case It was uncalled for and innapropriate. If the cop worked there he shouldn't use physical intimidation when someone disagrees with policy. If he was just a client then he had no business standing 3 inches behind me and nudging me at the bank window as I conducted my business and should have been told to back away by the manager with whom I was speaking. I'm disgusted and appalled.

Is this review helpful? ▲ Yes 1 ▼ No 0

Andrew L's Profile Image

Reviewed by Andrew L

Aug 22nd 2008

4 out of 5 marks

Wachovia

Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.

There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.

Is this review helpful? ▲ Yes 6 ▼ No 4

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