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Wells Fargo Customer Review

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JessicaNealer's Profile Image

2 out of 5 marks

Reviewed by JessicaNealer

Jan 15th 2013

Worst experience. Very disappointing

I have been with Wells Fargo for over a year now and the entire experience has been very trying. I am displeased in so many ways I cant even think where to begin. I opened a Wells Fargo account when I moved out of state as it was located conviently to my new residence. The customer service is very poor; both corporate and in store. They have more service fees than any other bank I have been with. They are constantly trying to get you to add services but give very little attention to your needs or concerns. I will be closing my account as soon as I'm able to find a more suitable bank. I would recommend anyone who think about banking with Wells Fargo to really look into it.

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hbndsoon's Profile Image

Reviewed by hbndsoon

Sep 20th 2014

1 out of 5 marks

Wells Fargo Poor Business Service

Local personal banking has not been a problem. If you are a business you should maybe think twice before engaging in a business account. Unnecessary hits on your credit make banking at other institutions difficult as they question why the checks were made on your credit. Wells fargo is non responsive at this time in providing documentation as to why the inquiry has occurred. This is stopping me from continuing with other transactions at other banking institutions. One would wonder if this is done on purpose to keep you from doing banking at other institutions.

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jayray's Profile Image

Reviewed by jayray

Sep 19th 2014

1 out of 5 marks

Poor Customer Service!

This branch greatly lacks customer service and respect. I tried to do a simple transaction and they refused. This is not the first time they have done this to me. I have multiple accounts with wells fargo and am a long time customer. I get very good service and am treated respectfully at other branches, but somehow this branch has been unable to do that. I do not recommend using this branch - go somewhere else!

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