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Woodforest National Bank Customer Review

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vfevans's Profile Image

5 out of 5 marks

Reviewed by vfevans

Dec 29th 2011

Absolute the Best Bank Staff

I did not open my acct as a 2nd chance - I opened my accts because of the convenience of bank'ng hrs. I opened my accts w/a $50 dep + a sign up bonus, which I did receive. During my tenure w/Woodforest, the staff "knows" me - I mean they KNOW me! Of the original staff, 2 are left, but I can call my branch, talk to 1 of the 2 and get things handled. I ordered cks one time and there was a major mistake -- I called, staff took care of it and w/in a wk I had new cks that were correct. Like others, I keep track of what I spend via online, the hrs are wonderful (wish they would go bk to the org hrs, but I'm okay w/the new hrs), the staff is always courteous. I have and would recommend Woodforest to others. Re: bank rates/fees - in line w/other banks.

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Other Woodforest National Bank Reviews

peachesncrm2011hot's Profile Image

Reviewed by peachesncrm2011hot

Oct 15th 2014

5 out of 5 marks

5 Years And I Still Love Them!

I love my bank! Yes they have fees if you od or have NSF but what bank doesn't? I travel a lot and have never found a branch with "grumpy" associates. I get my direct deposit a day early just as promised and if i ever did find a "problem" (and all the ones i ever found were me not looking at something correctly) my "home branch" and any other branch i happen to be at are always happy to help and do so quite quickly.

I love the overdraft protection that always helps when the end of the month bills are due and i never feel judged or looked down at when i come in an my account is in the red after using this feature. I have been here for 5 years and was thinking of changing when i moved but i love them to much to go someplace else so i will just have to drive a little extra until i am lucky enough to get a branch in shelbyville.

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Garza8771's Profile Image

Reviewed by Garza8771

Oct 4th 2014

5 out of 5 marks

Good Local Bank

I've been a Woodforest Bank customer since 2003 and have never had a problem. I fail to understand the negative comments on here and can only wonder if their short comings weren't more their fault than the bank. I rarely post on any web page but after seeing these I felt compelled to say the only objections I have are there are only two tellers on busy (common) pay days and you have to wait about 20 minutes to get in and out but other than that the staff of all the branches have always been courteous, professional and when needed--very helpful. I recommend this bank to anyone what does not need national or international connections.

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