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B+
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Woodforest National Bank Customer Review

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hqnp43's Profile Image

5 out of 5 marks

Reviewed by hqnp43

Sep 20th 2011

Excellent; good personal attention.

Called on my business and then really took good care of me after I switched my banking to them. Have been with them since 1990.

Is this review helpful? ▲ Yes 1 ▼ No 1

Other Woodforest National Bank Reviews

eijoe1973's Profile Image

Reviewed by eijoe1973

Aug 1st 2014

2 out of 5 marks

Bad customer service

To start we relocated from there to the Midwest for husband's job, been a customer for a few years. My husbands check has been direct deposited every two weeks about 7000.00, his new employer which is headquartered out of Katy, Texas. Gives a paper check for your first check his new company took the time to go the bank and deposit the check so we would have access to his money, being he hasn't had a check in over a month since relocating. Well to make it short they put a 10 day hold on it, unbelieveable!! His new employer is local to this bank and a 95 million dollar company. Someone is not doing their job all they had to do is call and verify the funds. We will be changing banks as soon as the hold is lifted.

Is this review helpful? ▲ Yes 1 ▼ No 0

Response by Woodforest National Bank

Responded by WNBCustomerService

Aug 4th 2014

Woodforest National Bank is dedicated to providing quality customer service and we would appreciate the opportunity to speak with you directly. Please contact your local branch or our Customer Care department toll free at 1-888-224-0132 or email SocialMedia@woodforest.com

dijj4hotmailcom's Profile Image

Reviewed by dijj4hotmailcom

Jul 19th 2014

5 out of 5 marks

best bank ever

I absolutely am pleased with this bank. The branch in Laurens, Sc is so helpful. I am one that have been careless with checking accounts in the past. They help me turn around. Now I understand. You spend what you have and keep track of your spending. Its all about paying attention. The tellers there know you when you come in and are always nice. I cant blame woodforest for overdrafts at all. This bank is not trying to get rich off of working people, they are there to help careless account holders become responsible.

Is this review helpful? ▲ Yes 2 ▼ No 0

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