Overall Rating

MyBankTracker rated Woodforest National Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Woodforest National Bank Customer Review

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Tori F's Profile Image

1 out of 5 marks

Reviewed by Tori F

Dec 7th 2011

It was a Last Resort and a Horrible Choice

I have had nothing but stress from this bank since I opened the account. I cannot count the number of times I have heard the line, "I am so sorry for the inconvenience; but, we cannot ." If you value your sanity and desire a bank with accessibility as well as costumer service with genuine resolutions to your potential needs; go elsewhere.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Woodforest National Bank Reviews

mverv's Profile Image

Reviewed by mverv

Feb 26th 2015

1 out of 5 marks

Worst bank ever! deserves NO stars!

This account and bank has been a nightmare from the first. I have been unable to access my account to use billpay on a number of occasions. I had $6.23 left in the account due to this issue & went to close the account today. They want me to pay $25 to close an account I was never able to fully utilize due to their crappy system and complete incompetence!

Is this review helpful? ▲ Yes 1 ▼ No 0

vsmith's Profile Image

Reviewed by vsmith

Feb 18th 2015

5 out of 5 marks

Excellence In Customer Service And Completely Knowledgeable.

Each visit is fast prompt and courteous and friendly smiles always informative of new services for customer. Extreame confidence in each customers accounts and concerns.

Is this review helpful? ▲ Yes 1 ▼ No 1

Response by Woodforest National Bank

Responded by WNBCustomerService

Feb 18th 2015

We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!

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