MyBankTracker rated Woodforest National Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I have had nothing but stress from this bank since I opened the account. I cannot count the number of times I have heard the line, "I am so sorry for the inconvenience; but, we cannot ." If you value your sanity and desire a bank with accessibility as well as costumer service with genuine resolutions to your potential needs; go elsewhere.
Worst bank ever!! Dont even want to give them a whole star rating let alone a half star. But since I have to give them a star one is plenty sufficient even though they deserve 0 stars!! The staff are lazy and unwilling to help in most situations. Try to charge bogus fees then can't explain what they are. Absolute worst bank I've ever seen or dealt with. I wished I would've paid more attention to the reviews and saved my time, & MONEY. Keep your money and go elsewhere because in the end you'll regret banking with any Woodforest Banks. Guess there's a reason they don't have actual branches of banks except in local wal marts. Worst ever!!
The people are always nice but the atm shorted me $40 (I was withdrawing $400) so I waited in line for 15 minutes only for them to tell me there's nothing they can do that its done that before and when it gets stuck in the machine like that it gives it to the next person so unless they turn it in I cant get my money back