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MyBankTracker rated Woodforest National Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Woodforest National Bank Customer Review

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bigsaletoyota's Profile Image

1 out of 5 marks

Reviewed by bigsaletoyota

Apr 4th 2012

The Worst Experience Of My Life! They Suspended My Debit Card Because Of A Well They Say A Cip Glitch

Because of there mistake for the document that i gave to them 3 times they suspended my debit card so i couldnt py for services rendured. To make a long story short cause im pissed they couldnt fix the prob that night and i went to jail woodforest need to pay up fdic need to tell them to stick it

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Other Woodforest National Bank Reviews

Shaycolm's Profile Image

Reviewed by Shaycolm

Mar 24th 2015

5 out of 5 marks

Love this bank, located in SWVA

I was previously with Wells Fargo, formally known as Wachovia, prior to this, First Union-for about 10 years. This used to be an amazing bank til everything turned to them making money and having hidden fees etc... The same issue with BB&T. The Woodforest bank located in Southwest Virginia, is excellent. The representatives are always helpful and courteous. The only downfall is the customer service that is outsourced. I had a HUGE issue a few months back and the cust service reps, as well as the manager, I spoke to seemed very confused and lost when everything was "notated"... Bummer... Anywho, went by my local branch and the manager fixed everything in about 2 secs. She has always been excellent, as well as, the rest of the branch. I have always had excellent service through the Norton, Va branch whether it be by phone or in person. You all are fantastic!

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Prestige1's Profile Image

Reviewed by Prestige1

Mar 17th 2015

1 out of 5 marks

Joke for a Bank!!! ALL branches in Ft. Wayne, IN

This Bank has caused me so many problems. I opened a business account with them a few months ago and it has been very unpleasant. The entire process of even opening the account was a huge hassle. They never answer the phone when i try to call and have put a hold on every check I have tried to deposit. I'm pretty sure Walmart does a better job at hiring employees than the bank that's in it. Save yourself some trouble and go to a REAL bank. I feel like an idiot for banking at walmart in the first place.

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