Overall Rating

B
Grade

Woodforest National Bank Report Card

Overall rating score 54%
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Banking

786
Branch Locations

Woodforest National Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank News
CIT Bank
Add
Bank Rates
Stellarone Bank
Add
Bank Rates
Bank of the Ozarks
Add
Compare Banks

Woodforest National Bank Customer Review

Post a review
bigsaletoyota's Profile Image

1 out of 5 marks

Reviewed by bigsaletoyota

Apr 4th 2012

The worst experience of my life! They suspended my debit card because of a well they say a cip glitch

because of there mistake for the document that i gave to them 3 times they suspended my debit card so i couldnt py for services rendured.TO make a long story short cause im pissed they couldnt fix the prob that night and i went to jail woodforest need to pay up FDIC NEED TO TELL THEM TO STICK IT

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Woodforest National Bank Reviews

WoodforestCustomer's Profile Image

Reviewed by WoodforestCustomer

Mar 22nd 2014

1 out of 5 marks

Criminals

A Woodforest employee at the California, MD branch disclosed my home address to another Woodforest member. At present, this is all I am certain of, BUT, more may have been disclosed. I have been in contact with Woodforest National and the regional branch manager with responses similar to, "What can they do with an address and why would our employee do that?"

They seem to be missing the point that personal information or transaction details should never be disclosed to other individuals unless it is subpoenaed through the court process.

BE VERY CAUTIOUS WITH THIS BANK!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

Tmedley04's Profile Image

Reviewed by Tmedley04

Mar 4th 2014

1 out of 5 marks

TERRIBLE: THE WORST BANKING EXPERIENCE OF MY LIFE

I will keep it brief BUT PLEASE PEOPLE DO NOT BANK WITH THIS BANK IF YOU HAVE ANY OTHER OPTIONS!!!! Stay away from WOODFOREST!!!!!!! Rudest bunch of people I've ever encountered. I was told that my account was being closed because my mom had her payroll check direct deposited into my account. I was accused of stealing by their corporate manager Lisa Purtell. Then when I complained and confronted her about her rudeness and offensive accusations she flat out LIED and stated she didn't say it. OMG YOU LYING WITCH!!!! I threatened to call corporate and speak to a manager and she claimed she was the manager and there was no one over her....Again MORE LIES!!!! I guess I will be calling the OCC and the BBB to lodge a formal complaint. Woodforest is the worst with their ridiculous fees and terrible customer service. STAY AWAY FROM THIS BANK AND THEIR LIES AND DECEIT!!!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews

Sumit your question by creating a free account

Already a member?