I'm an avid supporter of internet banks. I came across them while browsing bankrate. Com. Their rates were much better than other rates out there. The process was simple. This is all relatively standard for other internet banks. What really interested me was the charity part of their offering. All in all i'm looking forward to savings with them.
The agent was direct in responding to all of my inquiries, except when it concerned the full list of fees. A simple yes or no would have more than suffice. Certainly, it would have calm any lingering doubts.
Shopped around for weeks. Came down to tiaadirect, bank of internet, americanexpress, and able bank. Ended up going with able bank and am quite happy so far. * best rates (excl tiaa which isn't accepting applications)
* socially responsible banking / good principles
* non-political banking. I'm tired of my money going to banks that pick candidates and lobby. I want them focused on my money and my community.