October 12th, 2009

KeyDirect No Longer Accepting New Account Members

KeyDirect, the online only bank division of KeyBank has placed a notice on their homepage that they are no longer accepting new account members as of October 3, 2009. If you are currently a member, you still have the ability to open new account within the online bank.

KeyDirect Homepage

There homepage message went on to say:

“If you are an existing client, you may renew a KeyDirect CD or add new KeyDirect products by calling us directly at 1-800-872-5553 Monday – Friday, 8 a.m. – 6 p.m. ET.”

After speaking with a CSR, they notified us that KeyDirect is currently updating their online system. No time frame was given, but we will make sure to provide an update as soon as they begin excepting new deposits.

Note: KeyBank can open and service accounts in the following states: AK, CO, ID, IN, KY, ME, MI, NY, OH, OR, UT, VT, or WA.

About the banks

KeyBank

KeyBank has approximately 18,400 employees and 2.2 million retail, small business, and corporate and investment clients. There are 985 Key branches located in Alaska, Colorado, Idaho, Indiana, Kentucky, Maine, Michigan, New York, Ohio, Oregon, Utah, Vermont, and Washington, and 1,479 ATMs. KeyCorp maintains business offices in 31 states. In 2008, Key was ranked 321 on the Fortune 500 list.