“Snotty, unprofessional and rude!”

I have been a banking customer since 2003 and have been relatively happy. My Wife, Mother-n-law and myself have checking accounts there. We decided to applied for a high yield savings account and got declined. We were astonished, we asked why. They said they couldn't talk about it. They referred us to www.consumerdebt.com; I was very upset, I asked them you can't give me any information? They said, something about writing a bad check. We have only one bank and we have never bounce a check not even once and our credit rating scored is over 800. Instead of giving us the benefit of the doubt and work through this problem, they chose to be snotty and rude. This bank is an internet based bank and therefore doesn't feel the need to maintain their professionalism. There is so much identity theft out there, effecting the innocent as well as the guilty. This bank is does not make any effort to resolving issues, they label you and treat you like a criminal.

Stay away from the "Bank of Internet, USA" they are not worth your time.