KansasCityMO Reviewed
Barclays Bank
Overall rating
3 out of 5 marks
KansasCityMO wrote:
“Online Savings Bank. Web page interface needs improvement.”
I have an online savings account with Barclays. The all-online bank does not send a paper monthly statement; it is all electronic.
As of January 2013, Barclays pays a higher interest rate than my Capital One 360 account. The Barclays web page has a less user friendly web page than the other online saving account. I got lost in my online Barclays account and I couldn't find the W2 tax form section. Other online banks are easier to use, but offer lower interest rates.
I have forgotten my Barclays password more than three times. I have talked with customer service workers during the US weekday business hours to reset my password. Barclays doesn't have a way to reset your password online when you forget the password. The customer service workers were friendly each time that I called.
Additional reviews for Barclays Bank
anujma reviewed Barclays Bank
Mar 8th 2013
1 out of 5 marks
“Poor”
I tried to create an account, it return me the start page numerous times. Cant even create an account.. dont expect to be a customer of this Bank.
davidr222 reviewed Barclays Bank
Sep 18th 2012
1 out of 5 marks
“Very frustrating experience”
The credit card offered by Barclays online featured a number of rewards. I contacted customer service with some questions and discovered that the rewards were quite misleading... not at all as advertised. It took about an hour on the phone before the situation was finally made clear to me. All of this is an indication that this institution is not functioning optimally. I would recommend steering clear of Barclays.
rulqqkn4me2 reviewed Barclays Bank
Nov 4th 2011
1 out of 5 marks
“horrible”
put acct protection on my card with no authorization .Get representatives who come from third world countries you can not understand and no one will refund me and everyone I talk to blames Barclays & Account protection services for my problems and Barclays owns both co. so why don't I get reimburssed
Allie E reviewed Barclays Bank
Apr 23rd 2010
3 out of 5 marks
“I've had issues...”
Despite having an excellent credit history with my Juniper Visa with iTunes Rewards credit card, Barclay's closed my account with no notification last Fall. I purchased a laptop on eBay, expecting to use my card (had a reasonable balance but also plenty of credit). When the payment was declined repeatedly, i called the company and they informed me that I no longer had an account, just a balance.
I know that has happened with other institutions as well, but I think it's unfair to do it without notification. And I think it was unreasonable with my account history.