I have banked with this institution for over twenty years. I had always experienced superior customer service and an open line of communication. That is no longer the case. The management is rude and unprofessional. The tellers never smile anymore and I can only think they are suffering under the new management as well. Yes, I will be moving my accounts

They caused me to get behind on my payments! They refused to work with me, no one could ever answer any questions! I tried to get answers and they would transfer me from one to the other. They tried to steal my house by stringing me along and adding fees. I'm going to pay out my a__ to get caught up but I have no choice. It is common practice for this bank and other Mortgage Servicers to tack on as many fees as they can to try to foreclose on your home. That is how they make their money now. These scum bags are the major cause of the foreclosure problems. They have no incentive to try to work out anything with a borrower. They took the bailout money and now they are double dipping and stealing peoples houses. Read about all this online. It is becoming a major scam for them to run up fees. I plan to make a video to put on You Tube to tell the story of what this bank did to me.

This bank has the best customer service i have ever experienced. They are always helpful and friendly with whatever you need. i did most of my banking online with them (As I had direct deposit), but whenever i came into one of their offices (which was about twice a month) they could still remember me by face and name.

You can turn off overdrafts if you want, meaning you can't withdraw money you dont have in your account. Or you can leave it on, and if you do leave it on and you overdraft more than you have, they give you 24 hours to repay the negative balance before they charge you overdraft fees. This has saved my money several times. Its the best bank i've ever had.

Overall amazing bank - however the downside is that they are only in certain parts of South Carolina and not in any other states. They are growing because of their great business strategy of treating the customer right, and recently they bought out another branch of banks in South Carolina that were going out of business.

However the military has me moving around, so i will unfortunately be forced to switch banks to one of the national banks who doesn't care about the customer as much as the money they can snatch from them in ridiculous fees. Yes, I'm talking about banks like Bank of America and Wachovia.