I bank with several banks and this is the most difficult bank to do online bill pay through. Not only that but they have hidden fees and charges on accounts.

First bank and TCF banks are thr most expensive banks in colorado to have. There 24 hr customer service is bad. All they csre about is making a profit. Avoid this bank at all causes or you will regret it.

I have a checking account with First Bank and a debit card associated with it. Even though I have accounts at another bank I kept this account open b/c I have couple small automatic withdraws for bills and I small have kept the balance low. I assumed as long as my debit card goes through for purchases the fund is sufficient in my account - that is the definition of a debit card oppose yo the credit card. Well, after having the account for 16 years, I get a notice in the mail saying my fund is insufficient. I get on line and find out they allowed 7 small charges (all under 20.00) to go through on my debit card and charged me 34.00 per transaction due to insufficuent fund. They tell me they did it as a courtesy not to decline my card. You are not being courteous when you're charging an outrageous fee to make money. The courteous thing would have been to call me or not let the charges go through since the account has no fund and it's a DEBIT CARD! I doubt they would have been courteous enough to let the charges go through if the 7 charges were in the hundreds each. I called them and the teller and the supervisor explained their policy and had great excuses which in the end it translated to " Fuck you, we're the bank, we make the rules, and we make money when you don't check your balances daily even on debit cards and this process was disclosed in fine prints in the BOOKLET we gave you when you opened the account 16 years ago". I feel so ripped off. I do plan on fighting them on this before transferring the account to another bank. I will post the result.

I am fed up with them and am going to the trouble of changing banks. I have no debit card, no ATM card - it is a dark ages checking account.

Ok guys listen up. This bank is the shizz. No fees no minimum balance no limit on transfers (Internet from savings to checking) or if there is its def MUCH higher then most. Let's see suckers (dum-dums) in the lobby more and more popping up all over Colorado. If you call with a dispute they are very agreeable and cooperative on reversing the transaction.... Pretty speedy about allotting you're deposits if checks (and obviously cash)...(some banks hold those checks and do not make the balance available FOR DAYS).

This bank is local (Colorado, California, and Arizona) and as such really treats you like a smaller company usually does: like you matter. My only wahh about the whole thing is that I go to college in Washington and was devastated to learn that there were no Firstbanks here. It seems like there should be since there are Firstbanks in California. Firstbank, come on down to Washington you guys would THRIVE here and put this Chase and Bank of America fatcats to shame. Seriously DO IT! Oh yea and uh when you do set up shop in Seattle go ahead and feel free to hire me on! Thanks Firstbank I LOVE YOU!

Firstbank is a very strong bank. They are up with the times and offer more services than others. 24hr customer service(with a real person)! They call when there's a problem or you will be overdrawn, and you can set up account alerts so you don't overdraw. The people they hire are first rate and always professional! Great place. Oh yeah! They own the 1stbank center, so you get 24hour prior ticketing for any show you like! Great for a sold out type of show!