Sam R Reviewed
1 out of 5 marks
Sam R wrote:
You know how most banks will reverse a fee as a one-time courtesy if you make a mistake and let your account balance get too low? Not this place. I did my banking here for over a year before I got sick of not being able to reach anyone regarding my account. Find a local credit union or competent online bank (or hell, stick it under the mattress) before putting your money here.
Additional reviews for Incredible Bank
4 out of 5 marks
I am very pleased with my account and the ease of contacting the bank.
1 out of 5 marks
Lured by the relatively high interest rate, I opened an Incredible Bank account last year. The idea was to use it for holding a 'rainy day fund' linked to my main checking account.
Once I signed up, the online banking interface immediately made me a little suspicious. It is clumsy and ugly and unpolished compared to every other online service I currently use. It looks like a throwback to the 1990's.
I was further put off by the difficulty of actually linking the accounts. I had never had any trouble linking my checking account to accounts at other banks, so I can only assume the problem was with Incredible Bank.
The final straw was the surprise of receiving an old-fashioned paper statement (in typewriter font), and seeing that the bank had charged me $15 for it. I called and was told that my account had reverted to 'offline banking' because I had not logged in for two months. The representative said she would only give me a partial refund, but that was 2 days ago and I still do not see it in my online transaction history.
Overall, Incredible Bank is an incredibly shoddy outfit. Not worth the tiny extra amount of interest at all.
5 out of 5 marks
I have been a customer of Incredible Bank for a few years and have been very happy with them. They have excellent customer servies and very high rates on their checking account. Fits my needs entirely