5 out of 5 marks
I joined Rabobank about 8 years ago when my bank of 20 + years (WA Mutual and its predecessors) refused to give me a credit card--I didn't have bad credit, just no credit rating. Rabobank was willing to give me a 'starter' card. And lo and behold, I discovered this wonderful bank with a fascinating history and a global presence and moves with social and environmental consciousness. Everyone at my branch (Santa Cruz CA) is warm and personable and the bank has a family feeling to it. Any problems I have (mostly on my end) have been dealt with graciously and with good humor. I like this bank so much that when I moved to WA state, which has no Rabobank presence, I stayed with the bank, in spite of having to go through the hassle of mailing checks and so on. How many people can actually say "I love my bank."
Additional reviews for Rabobank
5 out of 5 marks
i have been banking at rabobank for a little over 2 years now and i love my banking family. coming from chase i always had issues with the customer service and the way no one ever remembered who i was. i would go into chase everyother day to make a deposit and everytime it was the same thing. "next!"...."Deposit?".... "here you go"...or "can i see ID?"
it was like banking with robots! at Rabobank i am always welcomed as i walk in the door, 99% of the time by name! if i ever have questions on my accounts i know i can call my local branch and the tellers or the manager have always been able to help me. The employees are knowledgeable and thankfully they are growing.
the Stockdale branch is my primary branch and i just love the managers Bea, Erwin, and Deanna, and now that they have expanded in bakersfield i get to get the same quality service over at the Riverlakes branch with managers Pam, Lisa, and Jennifer.
its refreshing to know that Rabobank is a bank that has finally gotten things right in this town, from their rates to their customer service, and i am happy that they are in my town and they are my bank!