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Reviewed by Robert

Sep 5th 2009

 

(0.1 out of 5 stars)

Regions policies designed to charge fees!!! Beware!

They process withdraws and first and process deposits later to set you up for a fee. Try to get it back? NO WAY. Regions does not refund ANY fees unless its a bank error. Even if it was a bank error, good luck trying to prove it! LOL Need an example? I have a credit line attached to my checking. I had $100 in my account to transfer to me credit line. So, I set up the transfer online, and it showed everything was A-OK. Not exactly... They took the $100 out, sliped in an ATM charge to send the account negative charged a $35 fee, then they applied it to my credit line. I called cutomer service, and they said despite my arguement that the money should have been in one place or the other, they will not refund my fee. They make withdraws from accounts first, and deposits later. This helps them charge fees! I asked to talk with a supervisor, and she very snidely told me: "Sure, I will let you talk to my supervisor, who can tell you the SAME thing I am telling you." Great service, eh?