“Horrible - Horrble Bank”

TD Bank is an organization that is falling apart and its customers pay the price. Multiple branches share a manager. The branch managers are rude and non-responsive. They recently went through a merger of multiple banks that was catastrophic and had significant impact on their customers. They decided the proper thing to do was to shut down their phones for weeks.

I met one of their executive VPs at an event. He was making a presentation on how small business people should interact with their banker. When I tried to engage using his recommendations, the branch manager missed three scheduled appointments. When I called and emailed the executive -- no returned call, no response at all.

I went to the Secuacus branch and the manager Miguel was SO rude that I had to walk out.

This is a horrible bank. The branch managers are slick and sleazy. Go elsewhere at any cost.