“Rude to No Customer Service, Fees Galore And They Don't Care!!!”
First off was originally a Commerce Bank customer. Has no real issues with them accespt for some poor customer service represntatives. Now in 2 days I have been charged $210 dollars in overdraft fees. Yes thats right I said $210 dollars in overdraft fees. My account inadvertently went over by a few dollars. (No problem right thats my fault). Heres the kicker though. I checked my account online on the 12th of October. Im in the positive. Deposit my check and now im - 105 dollars. And now all of a sudden this post happened on the 11th. Now wait a minute I didnt know a bank could go back in time and change a document but guess what this is TD BANK anything can happen with them. When confronted with this the customer service rep tells me "If you had money in your account you would have any problems." Who the heck does he think he is, Im quite sure anyone on here would not like over $100 stolen from their account. The new rule at TD Bank is they let EVERY TRANSACTION GO THROUGH. Even if its for .01 cent so they can hit you with $35.00 a shot. Even while your account is negative. Now because I was under the impression I still was in the black my hamburger cost me $38.00 my cigarettes cost me $42.00. WTF is this bank doing, Illl tell you THEY WILL ROB YOU of your hard earned money.
Low and behold I find a branch manager at a different branch that removes the $105 fee from me, atleast someone there is reasonable. Thought all was good until this morning they re-hit me up with another $105 dollar overdraft fee. After waiting HOURS ON THE PHONE, THEY DONT PICK UP BTW I finally got someone else to reverse the charge.
I HAVE SINCE CLOSED MY ACCOUNT WITH THESE CROOKS. DO NOT TRUST YOUR MONEY WITH A BANK THAT CHANGES DOCUMENTS AND PUTS DEBITS AHEAD OF CREDITS SO THAT YOU WILL BE CHARGED 35 DOLLARS A POP>
REPORT FILES WITH BBB AS WELL.
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