“USAA Mistreats its' Loyal Oldest Members!”

They call you a member. I am a "member" of 29 years. Recently, the market started diving down and I was forced to file for bankruptcy. USAA bank did not even TRY to help me re-affirm my credit card debt. They locked me out of their web site from all of my 8 accounts. Bank officials could not offer an intelligent reason for locking me out of theiir web site other that I was being punished for their loss...even though THEY did NOTHING to HELP put the debt in good standing!!!! This bank sabotages its' membership and leaves them out to dry. If you temporarily stumble, this bank is GUARANTEED to kick you down. SHAME on USAA for mistreating its' military membership!!!

2 of 4 people found the following review helpful