“deposit and charge manipulation.”

For the couple of months I have banked there, every single charge including checks would show up as pending, and then would finalize the next day (deposits are the same way). So I check my activity on the 8th, and 3 charges have came in as pending. Then on the 9th, a check shows up as having finalized on the 8th, and the 3 previous charges have bounced. Further, my direct deposit has shown up pending on Thursday and finalizes on Friday every week. This time, it doesn't show up on Thursday at all (but does show up pending on Friday morning meaning it will finalize on Saturday, a day late). Had I not caught this and done a direct deposit advance (which cost me 46$), that would have cost me another 12 bounced charges.
So I check with others at my work (this is an employee account), and I am the only one that got a direct deposit a day late. 2 people confirmed for sure that their deposit showed pending on Thursday.

I go in and talk to the bank. The first guy I talked to said, yes we will push larger checks back as they are often more important checks like rent (which of course causes many more small charges that have already cleared to bounce). He asked what I would have preferred, that they let the large one bounce? I told him yes. He went to talk to another employee. I walked over as I had not mentioned the direct deposit yet, and told him I had another issue as well.
This guy just changed the subject when I mentioned what the other guy had said, and he said that checks won't show in online banking till a day or two after they post. I tried to show him printouts that showed pending checks. I tried to show him a printout from the 8th that showed funds for the 3 charges but no sign of the larger check, then another printout on the 9th with the large check being pushed back to the 8th. He ignored all the printed proof I had. He never looked at my proof close enough to read anything. He called me a lair and treated me like garbage.

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