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“Pretty basic stuff”

I've been using Citibank since I came to NY 10 years ago and it's fairly basic. I haven't had any major problems with them and I avoid fees by having automatic deposit of my paycheck. However, I think my account is still labeled as a student account...haven't had time to work that out. The one thing that I do think works, though, are the "Thank You" points you accumulate and that you can redeem. One complaint is that they convinced me to sign up for a Money Market Account and they didn't tell me about the fee which was +/- $10 per month so I cancelled it.

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“There are better options....”

So I have had a checking account thru Bank of America since 1991 (When this used to be Bank Boston, pre-acquisition). The only reason I still have this bank is the fact I have been with them for so long, and due to that history I believe I would be able to be approved for significant loans if I ever need it, but to be honest, I'm not a fan of this bank, other then the online banking ease of use. Rates are low, customer service is minimal and store hours don't fit my needs at all.

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“Love the bank hours”

Overall, I liked Commerce Bank - signing up for an account, re-ordering checks, the online banking interface and setting up the account jointly with my wife.

What I love more than anything is the flex operating hours (either via the lobby or drive thru window). Their hours of operation makes this a great bank for those with limited time available for banking.

“Great Experience”

I've always had a good experience saving with ING. Interest rates are good, withdrawals and setting up automated deposits are easy and we were able to set up mini sub-savings accounts for things we were saving for, like a new house fund, college savings fund, etc

I highly recommend this bank and their referral program as well!

“Love It!”

Great customer service, great hours and they are everywhere! Checking account rates/features aren't much to brag about but if you have a certain level of funds in your account they refund ATM fees.

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“Simply Amazing”

I have had an account with ING since 2003. Over that period of time I was opening a new 1-year CD every month (no minimum investment) as it had the highest rates around - even higher than investment/brokerage firms that required $5-10k mins. Even the ING savings account APRs are the best I can find (again with no minimums). ING makes it so easy to open new CDs/savings accounts that I have recommended it to many friends/family (especially since they have a great referral bonus!!). I have never had a problem with any of my accounts over the past 5 years and expect to continue to use ING for other investment areas in the future...home loan, retirement, business.

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“Free is good”

I'm happy with free banking, but I would like to get a record or receipt when I make a deposit. Their online banking is also good and convenient.

“Not completely informative”

Their savings account is fine, but I feel they did not give me all the details of this account when I opened it.

“Simple.”

The differentiator for me for BoA is how easy they make the process for you...from opening accounts, transferring money, naming accounts, etc, etc...logistics are just much easier. To me, a regular savings account is a basic idea...so the value-add is in how easy they make my life in managing my finances and they do a great job.