“Terrible company, beware!!”
They jacked up the interest on my credit card with only a few days notice, which did not give me time to stop my automatic payments. Now they are offering you great interest if you give them money for a CD? Beware, they are going under and taking our money with them.
“I've had issues”
The Customer Service communication is awful. I would like to talk to a us citizen since this is a US Company
“I've had issues”
Many Small Business have experienced the wrath of Advanta's High Interest. Including myself. My Interest rate went from 7.9 to 32%. I never was late even one day. They wouldn't work with us at all. They even laughed at me when I said I was going to to talk to the JAG. Anyway you can read about my story and many others at www.advantareview.com.
“The O% Interest Balance Transfer Teaser is a Fraud!”
Signed up my Business for a Credit Card with a 0% interest balance transfer for 15 months. When I got the billing they were charging me 17% interest. Called cutomer serviceto straighten it out. They said they would start an IT investigation to clear it up. Told me I'd get a call in 3 days. No call. I called them again and was told to try again next Monday. After a week I called back and was told the investigation would take 10 business days, with a promise to call me back. No call. I call again and am told the lady handling my inquiry was out but they'll have her call me tomorrow. No return call. A couple of days later I call again. This is now 19 days since I started this inquiry. Finally got put through to someone who claimed to be a supervisor. I asked if there had really been a inquiry and never got a straight answer. She said I had not signed up for the 0% interest transfer card but the one with the high interst rate, even though I had printed out the contract terms when I did sign up and they clearly stated about the 0% balance transfer option. Basicly called me a liar and refused to cancel any of the interest charges. I asked then that they at least remove the charges for the 19 days of their supposed investigation and was again refused. At that point I asked for the payoff amount so I could cancel the card. I beleive I was deliberately defrauded and the the tactic was then to delay me as long as possible. I am out several hundred dollars in interest charges and have been placed in a difficult spot financially. This bank is not worthy of anyones trust! I would never do business here again.
“Not a bank to trust”
This is not a bank to trust with your money. Our small business used their credit services for business travel, and without excuse, they raised our "lifetime" rate from 7.9 to 22% with a two week notice. Without concern for a consistent and reliable customer, I wonder if they are not financially unstable and needing to get funds immediately.
Read the fine print and ask lots of questions before even considering using this financial institution.
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