About Citibank

 

Citibank

Citi is today’s pre-eminent financial services company, with some 200 million customer accounts in more than 100 countries. Citibank checking, savings, and money market accounts come with a Citibank® Banking Card, which is your key to accessing your accounts online, at ATMs, by phone, or at branches.

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Most Recent Citibank Reviews

Average Customer Reviews

 
10 customer reviews (3.5 out of 5 stars)
 
(3.5 out of 5 stars)
2 of 2 people found the following review helpful

Citibank abroad

Reviewed by Kay, Sep 16th 2008

You may find Citibank branches abroad. Easy access your money in the US from overseas.

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(4.6 out of 5 stars)
1 of 1 people found the following review helpful

good and easy

Reviewed by Changgu Lee, Aug 25th 2008

I like it because I have easy access to it when I need it whereever I go.

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(4.6 out of 5 stars)
1 of 1 people found the following review helpful

not bad!

Reviewed by Changgu Lee, Aug 25th 2008

It's convenient to use thanks to many ATMs in the city.

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(4 out of 5 stars)
3 of 3 people found the following review helpful

Everything counts!

Reviewed by Karen Fan, Aug 25th 2008

I signed up for the Citibank Everything Counts account while I was student. It was a great plan! Gave me free checks at no cost to me and I can still order free checks, even post-graduation. ATMs are worldwide; I was able to access my account in China. Money transfers are easy, online and at the ATM. Highly recommended service.

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(2.5 out of 5 stars)
2 of 2 people found the following review helpful

Pretty basic stuff

Reviewed by Jo Lamb, Aug 22nd 2008

I've been using Citibank since I came to NY 10 years ago and it's fairly basic. I haven't had any major problems with them and I avoid fees by having automatic deposit of my paycheck. However, I think my account is still labeled as a student account...haven't had time to work that out. The one thing that I do think works, though, are the "Thank You" points you accumulate and that you can redeem. One complaint is that they convinced me to sign up for a Money Market Account and they didn't tell me about the fee which was +/- $10 per month so I cancelled it.

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(2.5 out of 5 stars)
1 of 1 people found the following review helpful

Not Free Checking

Reviewed by Kyeja Shin, Aug 20th 2008

While their services are fine, there are other banks that offer similar with no maintenance charges.

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(2.5 out of 5 stars)
2 of 2 people found the following review helpful

Just ok.

Reviewed by Kyeja Shin, Aug 20th 2008

They don't really offer great rates. I don't even keep much money in this account anymore.

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(4 out of 5 stars)
1 of 1 people found the following review helpful

Reliable

Reviewed by Laura Powers, Aug 19th 2008

I've been using Citibank for 10+ years now and have had minimal problems. Twice my account has been compromised due to using freestanding ATM's in NYC, and both times Citibank quickly canceled my cards and reimbursed the money into my account. Online account access is great and very user friendly, I no longer use stamps - make all of my transactions online. I also have a Citibank savings account and transfers and payments between my accounts have always been seamless. I highly recommend Citibank for personal banking.

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(3 out of 5 stars)
1 of 1 people found the following review helpful

Reliable, but there are cheaper options

Reviewed by Ruth Shin, Jul 10th 2008

Citibank offers you the same services that most other free checking accounts do, such as WaMu and Commerce, but with annoying fees! I say that while reliable, if you are looking for basic checking, go with one of the free accounts. However, it is advantageous to have an account with Citibank if you are seeking other financial services from this institution.

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(3.6 out of 5 stars)
1 of 1 people found the following review helpful

A good bank

Reviewed by Samuel Shin, Jul 3rd 2008

Gives me options with different types of checking accounts. Can use debit or credit card connected to my checking account.

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