“Bad service and rarely a transaction without a problem”
I bought into the E*trade world of one stop shopping. I did Employee Stock, Stock, IRA, Saving, Checking. Nearly every transaction performed over the 2 years as a customer had a problem which took several contacts with customer service to get resolved including escalations. The user interface on the website is horrible and full of bugs. I spent a lot of time researching exactly why something went wrong so I wouldn't do it again and also to tell them and they did not care. The rates were decent at the time but the fees were a bit overkill and there was no consideration for the multiple accounts. The accounts were presented in a single screen but it was like dealing with different companies when transfering money between them or trying to work on a service issue. I will never use them again.
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