“EverBank is the WORST EVER!!! RUN SCREAMING!!!”
I have to say that Everbank is the worst bank I have ever considered using.I deeply regret the choice to open an Everbank account. The high interest rate was definitely the drawing point. But after filling out the application online, I had to PRINT it and MAIL it in. That should have set off alarms for me. Unfortunately, it didn't. $8.00 for a CASHIERS CHECK for $25500 sent OVERNIGHT at $19.00. So far $27.00.
After a FULL WEEK, I FINALLY received notification that my account had been opened and that I would receive my account materials in ABOUT another week. OK, NOW ALARMS were going off. I emailed Everbank only to be told that I had to call to get my account number. Everbank "Doesn't email account numbers because it's not secure." So, I phoned per the instructions. The response I got was "Everbank doesn't give the account numbers out over the phone but you can request an email with the account number." I still had the email from the first rep, so I read it to the second. After being put on hold to get approval, I finally got my account number so that I could set up online access.
I immediately logged in to set up online access, only to fine that ALL EFT transfers would take a MINIMUM of 4 BUSINESS DAYS!!!!! You request transfer, Everbank takes the money out of your account and holds it for 2 business days so that you can't earn money but they have 2 days to keep using it. 3rd day they initiate transfer. 4th or 5th day you finally get your money. ABSOLUTELY UNACCEPTABLE!
Online bill pay is PAPER CHECKS CUT AND SENT. NOT EFT!!! My $25500 CASHIERS CHECK was held for a total of 3 weeks! CASHIERS CHECKS ARE CASH. I immediately removed my money as soon as the hold was finally released. I've only told you the major points and I strongly recommend that you avoid Everbank like the plague. In the instant, electronic society that we live in, this antiquated bank needs to give it up and go out of business. Please help me spread the word and put them out of our misery.
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