Citizens Bank

 
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On average consumers have rated Citizens Bank:

Based on 5 reviews

 

(1.5 out of 5 stars)

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About the bank

Citizens Financial Group, Inc. is a $160 billion commercial bank holding company. It is headquartered in Providence, R.I., and, through its subsidiaries, has more than 1,600 branches, more than 3,500 ATMs and more than 24,000 employees. ts two bank subsidiaries are RBS Citizens, N.A. and Citizens Bank of Pennsylvania. They operate a 13-state branch network under the Citizens Bank brand in Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont, and

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5 customer reviews (1.5 out of 5 stars)

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Reviewed by John Smith

Feb 27th 2010

 

(5 out of 5 stars)

Citizens Bank pays its customers

They don't take your money with excessive fees. Instead they pay you for using various features of your checking account. The savings account plan will help you reach your goal, track your goal, then they reward you with a gift certificate when you reach your goal. If you are considering a big bank look to Citizens Bank first.

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Reviewed by lenahc

Nov 17th 2009

 

(1.6 out of 5 stars)

They USED TO be awsome...

I used to be a die hard citizens bank customer.. But now... They swith my information and hold withdrawls so I can overdraft.. Its horrible.. And I know they do it because I check my account everyday until my transaction has gone thru!

There just another money hungry bank now.... It's sad but true!

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Reviewed by kay ronevich

Oct 28th 2009

 

(0.4 out of 5 stars)

I've had issues

The fees are ridiculously high! The customer service has no authority to actually help their customers. Charter One used to be a good bank but now that it is Citizen Bank it has no heart or soul. I will be pulling all five of my accounts and taking my company's money and my personal money elsewhere.