About the bank
HSBC Direct is HSBC Bank USA, National Associations’s online-only banking business designed to help you reach your savings goals. Our high-yield accounts let you make the most of your money, and manage it online as it grows. We’re part of HSBC, one of the largest banking and financial service organizations in the world.
Bank rates & services
- Credit Cards
- Certificate of Deposit (CD)
- Savings
“Altogether awesome.”
Pluses: the interest rate, it works great with Mint, six ATM rebates per month (and no charges from them), PayPass!
Minuses: the website can be a PITA, support can be less than clear, no view of pending transactions
All in all, having an account with HSBC Direct has been the best thing to happen to my finances in some time. It works very well, I get a great rate. My only hitches were in the signup and were particular to my situation (I had some cash I wanted to deposit immediately [they frown on branch transactions, but my nearby branch was very nice about it], and I sound much older than I am and I'm too young to have a credit history, so the process of verifying that I was who I was complicated. All's well that ends well!). Support can be a bit mixed, but persist and you'll get what you need. I'm covered whenever I need an ATM--no need to go find an Allpoint/particular network one to avoid a surcharge. That's pretty nice.
