US Bank

 
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On average consumers have rated US Bank:

Based on 15 reviews

 

(0.6 out of 5 stars)

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About the bank

Minneapolis-based U.S. Bancorp (“USB”), with $266 billion in assets, is the parent company of U.S. Bank National Association, the 6th largest commercial bank in the United States as of September 30, 2008. The company operates 2,791 banking offices and

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15 customer reviews (0.6 out of 5 stars)

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Reviewed by John

Apr 7th 2009

 

(3.9 out of 5 stars)

Consistently good service

I have banked at US Bank for over 10 years and find them to be helpful, friendly, and consistent. Unlike Citibank and Bank of America, I don't see them in the news every night talking about their problems and what the government needs to do to save them. That gives me a lot of confidence in US Bank.

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Reviewed by jonathan prince

Oct 1st 2009

 

(1.3 out of 5 stars)

can't handle a simple re finance

This is the first bank that has ever required me to get my own pay off demand statement from previous lender and send them the check myself for a refi of a home equity loan. They told me they had paid off the previous loan, but the previous loan was never closed. I was paying interest on two loans at the same time.

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Reviewed by Facebook User

Oct 10th 2009

 

(0.1 out of 5 stars)

Next to impossible to get anything from this bank

I have been banking with this bank for over 15 years and I have never been able to get a loan from them. I don't have perfect credit, but it isnt bad. I recently attempted obtain a loan from this institution for a car, and was of course declined. The interesting thing about it is, the amount of available money in my saving acct was almost double the amount of the loan I was applying for, and had been for over a year!! I will be changing bank when I return, will be happy to see the looks on their faces when I ask for my very large check as I am closing out my accts. They certainly do not value their customers.

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