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  • USAA Federal Savings Bank

USAA Federal Savings Bank

 
Bank Rates

USAA Federal Savings Bank bank rates

 
 

% APY

$ Minimum to Open

Term in Months

USAA CD

1.02%

$1,000

7 Months Learn More

1.50%

$1,000

12 Months Learn More

1.90%

$1,000

15 Months Learn More

2.00%

$1,000

18 Months Learn More

USAA Jumbo CD

1.08%

$95,000

7 Months Learn More

1.55%

$95,000

12 Months Learn More

1.95%

$95,000

15 Months Learn More

2.05%

$95,000

18 Months Learn More

% APY

$ Minimum to Open

Type

Performance First Savings

0.70%

$10,000

Savings Learn More

Savings

0.60%

$25

Savings Learn More

Youth Savings

0.60%

$25

Savings Learn More

% APY

$ Required Balance

Type

Free Checking

— —

$0

Non-Interest Learn More

Most Helpful USAA Federal Savings Bank Reviews

Average Customer Reviews

 
16 customer reviews (3.9 out of 5 stars)

USAA Federal Savings Bank review

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Reviewed by sarah reynolds

Jul 15th 2008

 

(5 out of 5 stars)

customer service

USAA is an incredible banking service. Besides the competitive interest rates and basic security, the customer service is impeccable. I have not once in 13 years spoken with anyone who has been lses than incredibly courteous and kind.

5 of 5 people found the following review helpful

USAA Federal Savings Bank review

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Reviewed by Marion

Jun 4th 2009

 

(2.5 out of 5 stars)

Watch out for the fees!!!!

I have been a loyal USAA banking member since I was 16 (more than 20 years). Up until I set up new accounts for my children I had no complaints. What used to be no fee transactions on savings accounts now has $5 PER TRANSACTION if kids go over 6 transactions a month... How many kids do you know can only access their accounts only 6 times a month!!!! USAA has charged my son over $100 in 2 months! I am looking for a new bank.

2 of 7 people found the following review helpful

USAA Federal Savings Bank review

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Reviewed by Deborah Sutherland

Oct 1st 2009

 

(1.1 out of 5 stars)

Great Service UNTIL you get inaccurate information.....

I have been a customer of USAA for 10 years and have always received great service. However, recently I made a deposit of a check that I wasn't sure was good. Despite this I made several calls to customer service to see if the funds had cleared and been verified. On the 6th day after the deposit I called again and was told that the funds had cleared and had been verified. Based on this information I made a transaction using some of the funds from the deposited check. Well, the check bounced the very next day. USAA charged me a fee and took the money from the account. Charging me a fee, fine I get that, but I only used some of the money AFTER contacting customer service. I trusted the information I was given and it has cost me. After several weeks of getting the run around from the executive resolution department I was told that the bank wasn't going to do anything to correct this situation. The rep I spoke with said the other resolution team members should not have led me to believe this would be taken care of and will be "counseled". I have never had a reason to believe that information given to me from customer service representatives isn't accurate. Now I know, you can't trust anything and that USAA will not stand behind their customers when customer service representatives give them wrong information. The entire situation has been an expensive pill to swallow.

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About the bank

Established in 1983, USAA Federal Savings Bank (FSB) and its two subsidiaries, USAA Savings Bank and USAA Relocation Services Inc., (the "Bank") provide a full range of financial products and services to the military community worldwide. The mutual insurance company serves more than 6 million member customers, primarily military personnel, military retirees, and their families.

Products and services

  • Credit Cards
  • Certificate of Deposit (CD)
  • Savings
  • Checking
  • Mortgage
  • Insurance
  • IRA

This bank is an FDIC insured bank. All deposits are insured up to $250,000 per individual account holder.

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