Wachovia

 
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On average consumers have rated Wachovia:

Based on 14 reviews

 

(1.2 out of 5 stars)

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About the bank

Fourth largest bank holding company in the United States based on assets. Third largest U.S. full-service brokerage firm based on financial advisors.

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14 customer reviews (1.2 out of 5 stars)

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Reviewed by C J

Feb 17th 2009

 

(5 out of 5 stars)

GRRRRRRREAT!

They were GREAT about he fraud on my account! gave the money back to me as soon as I called. They are always so helpful when I have any questions in the financial centers and on phone.

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Reviewed by Andrew Lam

Aug 22nd 2008

 

(3.7 out of 5 stars)

Wachovia

Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.

There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.

4 of 4 people found the following review helpful

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Reviewed by Michael Ryan

Dec 24th 2009

 

(0.1 out of 5 stars)

New Corporate Policy: Maximize BANK PROFIT from NSF and OVERDRAFT FEES!

Wachovia's new zero tolerance policy on NSF and overdraft fees is unacceptable. I was recently charged four (4) NSF and overdraft fees of $35 each for four (4) transactions. That's $140 in penalties! What's appalling is that each and every item was smaller than the starting balance before this sequence of "hold" and "post" began. One debit transaction (that rightly should have been denied) was on hold while the largest transaction was paid.. but also charged a penalty.. and leaving the next 3 smaller transactions, about $30 each, to all bounce separately as well, including the one debit that was on hold to cause the first bounce. I wrote and called several times and all I got was that "these charges were correct, in accordance with our policy." When corporate policy exceeds mathematical possibility, you know that maximizing bank income from NSF ad overdraft fees has become a priority more important than keeping faith in customers. I, for one, am leaving Wachovia and Wells Fargo.. forever! We all deserve better, including the poor folks who have to work for the corporate geniuses who implement such anti-customer policies.

3 of 3 people found the following review helpful

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