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Overall rating score 47%
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Arvest Bank Branch

Hot Springs Albert Pike Branch

1011 Albert Pike
Hot Springs, AR, 71913

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Arvest Bank Customer Reviews

Zacharyb's Profile Image

Reviewed by Zacharyb

Mar 14th 2014

Excellent

I was having difficulties with a Purchase\Service charge, and I had a wonderful representative talk with me to explain exactly what is going on. Thank you Michelle D for being so patient with me and understanding.

Is this review helpful? ▲ Yes 1 ▼ No 0

daelkin's Profile Image

Reviewed by daelkin

Oct 23rd 2012

Delay with deposits

A few months ago. Arvest bought out our bank (Union Bank). On more than one occasion our deposits have not posted at the end of the day. We are not talking about thousands of dollars where they would need to verify a check first.

The first time it happened it didn't get credited until we went to the bank with the deposit slip. They couldn't give us a reason,

This past Friday, before noon, my husband deposited $600. On Saturday, I went to use the debit card for a $40 transaction. It was declined.

I checked my online statement and sure enough, once again, it was not showing the deposit.

So yesterday (Monday) my husband went to the bank again and they had to force the deposit through.

We were told that Arvest has a 'out of date' system and that these things will keep happening until they get up to speed.

Before they bought out Union Bank. Our deposits were there for use immediately after the deposit (didn't even have to wait till the end of the day)

I think we have given Arvest enough chances and now they told us this will keep happening until they get updated, I am looking for another bank.

Awful!

Is this review helpful? ▲ Yes 3 ▼ No 0

nohappy's Profile Image

Reviewed by nohappy

Aug 6th 2013

Worst Bank Ever

This bank has the worst customer service i have ever experience! I will never return there. This is why i love regions! There fast friendly greet you by your name no rude attitude, long wait in line

Is this review helpful? ▲ Yes 2 ▼ No 0

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