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St. Louis Park Branch

Blackstone

5353 Wayzata Boulevard
St. Louis Park, MN, 55416

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Associated Bank Customer Reviews

Marcy's Profile Image

Reviewed by Marcy

Apr 6th 2014

Great! It Is Awesome That They Are Open On Weekends!

The weeks get busy as a solo-business owner. It is nice to get a few errands out of the way on weekends. The location in copps also lets me run through the salad bar - instant lunch! Great service, good folks working there.

Is this review helpful? ▲ Yes 1 ▼ No 0

inthesticks's Profile Image

Reviewed by inthesticks

Dec 13th 2013

Started nice, slowly degraded as the years have went.

I have banked with Associated Bank for over 13 years, it started out as a decent to great experience. Over the last 6 years it has been a real battle with them, they push the limits trying to get every cent they can, items like posting your deposits last during the day so they can try and get overdrafts, even when they were sued for this it still continues to this day. Their fee's for ATM are really high, and even charge you to use someone else's ATM.

Three weeks ago I decided to trade in my truck I had for 8 years since I had it financed with Associated they still had name as a lien holder, when I went to the bank to get a lien release (truck has been paid for over 5 years) they stated I would need to submit a request and it would take 5 days to process than mailing time, 10-15 days. They wouldn't even print one out while I was standing there. It did in fact take 14 days to arrive at my house, thank god the dealer was kind enough to still sell me a new truck and take the old one. You have to request a lien release they don't just send one once your loan is paid.

The branch I am near was sold and they gave my checking and savings account to the bank they sold it to, even said they did us a favor so we didn't have to set one up with them, than closed our Checking/Savings with Associated, but kept our Credit Card and Home Equity loan so we have to pay them via check monthly. The new bank only has three branches, all little towns that you will hardly ever visit so now we are stuck with 1 ATM and a small bank. My personal checks I had made are going to collect dust now. All auto pays, Pay Pal, Netflix, Amazon all need to be updated, but wait, it's Christmas season and I don't have any checks or check card to use. so no purchases for me since my Direct Deposit is not going to work for 2 pay periods to the new bank and I have to wait for snail mail to deliver.

So with all this fun, I have now signed up with a Credit Union.

Is this review helpful? ▲ Yes 3 ▼ No 0

LaurenceScott's Profile Image

Reviewed by LaurenceScott

Nov 15th 2012

Very Poor Experience

I will shout from the roof tops never ever to use associated bank. About 2 weeks ago I got a check from my father due to illness to help me with my rent. For whatever reason it got returned from his bank...Funny thing is we resubmitted it Went, through fine. And, there was no evidence that there was even a draw from his bank the first time we put it in. To make thie long and short of it associated hit me with 600 in bounce fees and won't refund me anything for their error. Stay away from them they are crooks.....

Is this review helpful? ▲ Yes 2 ▼ No 0

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