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D+
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Astoria Federal Report Card

Overall rating score 23%
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Astoria Federal Branch

Whitestone Branch

153-17 Cross Island Parkway
Whitestone, NY, 11357

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Astoria Federal Customer Reviews

ERIC's Profile Image

Reviewed by ERIC

Jun 22nd 2010

Astoria Federal's service is amazing, the employees go out of their way to please you, and online banking is a breeze.

The bank also rewards you $50.00, if you elect direct deposit to your checking account. They also couples months back rewarded me $150.00, just for opening a free checking account with them, and $25.00, just for making three online payments. It's a great bank, and trust me it's a whole lot better than the big three (Bank of America, Chase and Citi). I give Astoria Federal Savings Bank an A+.

Is this review helpful? ▲ Yes 3 ▼ No 0

elvisglife's Profile Image

Reviewed by elvisglife

Apr 7th 2011

It's very good.

It's very good.

Is this review helpful? ▲ Yes 1 ▼ No 1

Angrycamper's Profile Image

Reviewed by Angrycamper

Nov 2nd 2013

Controlling, passive-aggressive, patronizing and incompetent

I am currently in the process of creating a trust for my parents and discovered they have an annuity at this branch. After several visits to this branch where my parents reside (I live in Brooklyn), I still remain unsuccessful. Numerous documents, including my POA and Trust agreement have been brought to them - always they insist I bring originals - no other bank has made such a request, which always requires a visit! Needless to say, I am beyond frustrated, and their foibles are delaying my parents access to Medicaid which they so desperately need. Every day is costing my parents their hard earned money. I am ready to liquidate this silly annuity,but I can't imagine how many times I will gave to drive there to accomplish this task!

Is this review helpful? ▲ Yes 2 ▼ No 0

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